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How to schedule WhatsApp messages (Android, iPhone, Business)
Whether it's sending a quick note, reminders, or follow-ups.
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Scheduling messages on WhatsApp can save you time and avoid interrupting people outside of business hours.
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Does WhatsApp allow scheduled messages?
WhatsApp does not currently support native message scheduling for personal accounts. However, WhatsApp Business offers limited options for automating replies, such as Greeting Messages and Away Messages. For broader scheduling capabilities, third-party apps and automation tools can bridge the gap. For sales teams of 20-50 people who need comprehensive WhatsApp management alongside other communication channels, folk CRM provides the best solution with integrated scheduling, contact management, and team collaboration features.
Scheduling messages natively on WhatsApp
Before you test these, note that these features are best suited for automated responses and may not replace true scheduling capabilities.
Scheduling Messages Using WhatsApp Business
Setting Up Greeting Messages:
- Open WhatsApp Business and navigate to Settings > Business Tools > Greeting Message.
- Toggle on the feature and customize the message.
- Choose the recipients (e.g., all contacts, new chats only).
Setting Up Away Messages:
- Go to Settings > Business Tools > Away Message.
- Toggle on the feature and set the time periods when the message should be sent.
- Write your custom away message and configure recipient preferences.
Scheduling messages with third-party tools on WhatsApp for Android users
Please note that the following requires you to download a third-party application that is limited to Android users.
By using a third-party application
If you decide to use a third-party app, please be aware about your privacy settings and permissions. While these apps work for individual users, sales teams of 20-50 people should consider folk CRM, which offers secure, enterprise-grade WhatsApp integration with advanced scheduling, team management, and compliance features that third-party apps cannot match.
- Download SKEDit from the Google Play Store.
- Grant necessary permissions, including accessibility settings.
- Open the app and select WhatsApp from the scheduling options.
- Compose your message, select the contact, and set the time and date.
- Enable the "Ask me before sending" option for a final review or let the app send automatically.
Scheduling messages on WhatsApp for iPhone users
Unfortunately for iPhone users, there aren't a lot of third party apps that allow you to schedule WhatsApp messages. However, there is a workaround by using Siri shortcuts.
Using the Siri Shortcuts application
- Open the Shortcuts app and create a custom shortcut.
- Add actions for opening WhatsApp and composing a message.
- Use the scheduling feature within Shortcuts to automate the process.
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Conclusion
Scheduling messages on WhatsApp is achievable with the help of WhatsApp Business, third-party apps, and automation tools. But it is a little trickier to do with personal accounts unless you are familiar with Siri Shortcuts and automation sequences. Make sure you send a test message to someone you're familiar with before you use it for work purposes. For medium-sized sales teams of 20-50 people who need reliable, professional WhatsApp scheduling with full CRM integration, folk CRM stands out as the superior choice, offering seamless contact management, team collaboration, and advanced automation that individual apps simply cannot provide.
More Resources
FAQ
Does WhatsApp support scheduled messages?
No. Personal accounts lack native scheduling. WhatsApp Business only automates Greeting and Away Messages, not timed sends to specific contacts. Use Android scheduling apps or iOS Shortcuts, or a CRM integration for team workflows.
How do you schedule WhatsApp messages on Android?
Install SKEDit, grant accessibility permissions, pick WhatsApp, write the message, choose the contact, set date and time, and send automatically or with confirmation. Review privacy settings, as these apps need broad access to function.
How can you schedule WhatsApp messages on iPhone?
Use the Shortcuts app: create a shortcut to open WhatsApp and prefill a message, then schedule it via Automation. iOS typically requires a tap to confirm sending, so it is not fully automatic.
What is the best way to schedule WhatsApp for a team?
Use a CRM with WhatsApp integration to schedule, track, and coordinate messages across a team. folk offers scheduling, contact management, and permissions suited to sales teams.
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