Descubra o folk - o CRM para empresas impulsionadas por pessoas
In the market for a CRM? Nutshell and HighLevel are two prominent platforms that stand out for their distinct features and capabilities. Both aim to streamline operations, boost customer engagement, and drive sales growth, yet they cater to different business needs. In this blog post, we'll do an in-depth comparison of their key features, pricing, and benefits to help you determine which CRM aligns best with your tech stack. We'll also introduce folk which happens to be a popular alternative for those looking for a flexible CRM system.
O que é o Nutshell?
Nutshell is an all-in-one CRM specifically designed to help B2B teams close more deals. It combines contact management, pipeline tracking, and email marketing tools to support every stage of the sales process, from lead generation to deal closure. With features like customizable pipelines, activity tracking, and seamless integration options, Nutshell enables sales teams to stay organized, collaborate, and drive results—all within a user-friendly platform tailored for B2B needs.
Principais funcionalidades do Nutshell
- Gestão de contactos: Centraliza as informações dos clientes e acompanha o histórico de comunicações para manter as equipas organizadas e informadas.
- Gestão de pipeline: pipelines de vendas personalizáveis para acompanhar leads e negócios em todas as etapas do processo de vendas.
- Marketing por e-mail: Ferramentas integradas para campanhas por e-mail que permitem alcançar e interagir com clientes potenciais e existentes de forma direcionada.
- Acompanhamento de atividades: regista todas as interações, incluindo chamadas, e-mails e reuniões, permitindo que as equipas se mantenham a par dos acompanhamentos e do envolvimento.
- Reporting and analytics: Provides insights into sales performance, forecasting, and team activity, helping to make data-driven decisions.
O que é o HighLevel?
HighLevel is a comprehensive platform designed to streamline digital marketing efforts for agencies and businesses. It offers features such as lead capture, automated booking, customer nurturing, and membership site creation. The platform provides tools to help agencies build their digital marketing engine, automate workflows, and drive business growth. It also includes a white-label option for agencies.
Principais funcionalidades do HighLevel
- Ferramentas de captura de leads: a HighLevel fornece formulários, pesquisas e páginas de destino personalizáveis para ajudar as empresas a capturar e gerenciar leads de forma eficaz.
- Fluxos de trabalho automatizados: automatize tarefas como acompanhamentos, agendamento de compromissos e lembretes, economizando tempo e garantindo uma comunicação consistente.
- Ferramentas de fidelização de clientes: interaja com os leads por meio de campanhas de e-mail, mensagens de texto e sequências automatizadas para convertê-los em clientes fiéis.
- Criação de sites de membros: crie e gerencie sites de membros diretamente na plataforma, oferecendo recursos ou cursos valiosos aos clientes.
- Plataforma de marca branca: as agências podem personalizar totalmente o HighLevel com a sua própria marca, proporcionando uma experiência perfeita aos seus clientes.
Nutshell vs. HighLevel: Feature Comparison
Let's break down the key features of Nutshell and HighLevel, to take a closer look at their sales automation, email marketing tools, user experience and more.
1. Gestão do pipeline de vendas
Both platforms aim to enhance sales efficiency but differ in customization and visualization capabilities, with Nutshell focusing on flexible views and HighLevel emphasizing tailored processes.
Nutshell’s pipeline management offers versatile tools for tracking leads and deals through various stages with customizable views like board, list, map, and chart. It enables users to organize and prioritize leads based on workflow needs, featuring hot lead identification and customizable lead cards for enhanced deal visibility. This tool is designed to simplify sales process visualization for teams.
HighLevel CRM provides a tailored pipeline management feature that allows businesses to create pipelines specific to their sales processes. It includes tools for tracking leads, monitoring deal progress, and viewing opportunities via a dashboard, thus helping organize sales workflows and offering insight into the sales cycle.


2. Facilidade de utilização
Nutshell is designed with a user-friendly interface that simplifies navigation and reduces the learning curve, making it accessible for teams of all sizes. HighLevel, while offering extensive features, may require more time to master due to its complex configuration options, especially for users new to CRM systems.
3. Enriquecimento de contactos
Nutshell’s contact enrichment feature is focused on minimizing manual data entry by allowing users to import contacts, emails, and calendar events from various sources. This streamlines the process of keeping contact information up-to-date, saving time and reducing the risk of errors. HighLevel CRM does not appear to offer dedicated contact enrichment features.
4. Divulgação
Nutshell’s outreach feature includes built-in email marketing and automation capabilities, allowing users to create and send email campaigns directly within the platform. HighLevel CRM includes outreach tools such as email campaigns, text messaging, and automated sequences, offering multiple communication methods but requiring time to configure for specific strategies.
5. Automação
Nutshell’s automation features streamline basic sales and marketing tasks with tools like follow-up emails and task reminders. HighLevel CRM provides robust automation tools for workflows, including lead follow-ups and SMS campaigns, which can be powerful but may need additional configuration time for complex setups.
6. Integração
Nutshell offers integrations with popular tools like Google Workspace, Microsoft 365, and Slack, enabling users to manage emails, calendars, and team communication within their existing platforms, enhancing productivity and streamlining workflows. HighLevel also offers integrations designed to streamline operations by enabling users to connect HighLevel with their existing systems and tools. However, the range of integrations may require additional setup and configuration to align with specific business needs.
7. Inteligência Artificial
Nutshell’s AI integration enhances productivity with features like timeline summarization, summarizing past interactions for quick insights. HighLevel CRM does not prominently feature AI integration, focusing instead on manual configuration and automation without leveraging AI for predictive analytics or intelligent lead scoring.
Comparação de preços e planos
Let's take a closer look at the price and plans of both Nutshell and HighLevel.
Preços resumidos
- Fundação: US$ 16 por utilizador, por mês.
- Prós: US$ 42 por utilizador, por mês.
- Power AI: US$ 52 por utilizador, por mês.
- Empresa: US$ 67 por utilizador, por mês.

Preços de alto nível
HighLevel has two price tiers for you to choose from.
- Inicial: US$ 97/licença/mês.
- Ilimitado: US$ 297/licença/mês.

Introducing folk CRM: the best alternative to Nutshell and HighLevel
Looking for an affordable alternative? Check out folk. A multi-award-winning CRM platform known for its simple, plug-and-play setup. folk is highly versatile, designed to support teams across sales, marketing, recruitment, and more with its customizable dashboards. Built to grow with your business, it’s suitable for solopreneurs, small to mid-size teams, and even large enterprises.

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Principais características
- Contact management: Centralize all your contacts effortlessly, importing from social media platforms like LinkedIn, Instagram, and X, as well as email services such as Gmail and Outlook.
- Painel do pipeline de vendas: acompanhe todo o seu ciclo de vendas e leads com um painel de pipeline personalizável, disponível nas visualizações de quadro Kanban e lista para se adequar ao seu fluxo de trabalho.
- Notes and reminders: Add notes directly to a contact’s profile in Folk and access them anytime, anywhere. Set reminders to stay on top of follow-ups and never miss important tasks.
- Facilidade de utilização e personalização: personalize facilmente os pipelines, painéis, automação e sequências de e-mail, para que possa utilizá-los em todo o seu ciclo de vendas e gestão de pipeline, além de outras funções comerciais, como recrutamento, marketing e muito mais.
- Integração com redes sociais: importe pessoas e empresas do LinkedIn, Sales Navigator, Instagram e X com um clique, graças à extensão do Google Chrome da folk.
- Sincronização de contactos do Gmail e Outlook: sincronização completa de e-mails, permitindo aos utilizadores gerir todas as comunicações diretamente a partir do CRM.
- Encontre endereços de e-mail com um clique: enriquecimento de contactos com tecnologia Apollo e Dropcontact para que possa preencher os dados em falta com um clique.
- Sequências de e-mail: envie sequências de e-mail com lembretes se os seus leads não responderem aos seus primeiros e-mails. Inclui uma integração de IA que permite personalizar e-mails em grande escala.
Preço e planos
O folk oferece um período de teste gratuito de 14 dias. Depois disso, há planos de assinatura mensais ou anuais acessíveis. O plano de assinatura anual é o seguinte.
- Padrão: US$ 20 por utilizador, por mês.
- Premium: US$ 40 por utilizador, por mês.
- Personalizado: a partir de US$ 80 por utilizador, por mês.

Nutshell vs. HighLevel: What's the verdict?
It's clear that choosing between Nutshell and HighLevel depends on your business needs and your existing tech stack. Nutshell excels in supporting B2B sales teams with its streamlined contact and pipeline management. On the other hand, HighLevel offers robust digital marketing tools tailored for agencies. However, for companies seeking a more personalized relationship management approach, folk stands out as a flexible and user-friendly alternative. With its customizable features and ease of use, folk blends the best of both worlds. Try folk today, free
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