folk vs Attio: Which CRM for startups wins?

初期段階のスタートアップが製品で取引を失うことは稀だ。取引が流れてしまうのは、フォローアップがメールボックスやスプレッドシート、Slackのスレッドに散らばってしまうからだ。スタートアップ向けCRMが解決するのは一点：あらゆるやり取り、次のアクション、担当者が常に可視化され、素早く把握できることだ。

In today's fast-paced business landscape, choosing the right CRM can be a game-changer for startups. Tools like folk and Attio offer innovative solutions to manage relationships and streamline processes. While folk provides a user-friendly interface with seamless integration for clean contact data, Attio stands out with its flexible, data-first approach tailored for dynamic teams. Both platforms tackle the challenges of maintaining organized communication and efficient workflows, but their methodologies differ significantly.

This comparison dives deep into the core functionalities of folk and Attio, examining key features such as email and calendar sync, contact data enrichment, pipeline management, team collaboration, and automation capabilities. By understanding these differences, startups can make informed decisions that align with their growth strategies.

スタートアップが2026年にCRMを必要とする理由

スタートアップはプロセスではなくスピードで動く。それは最初の採用ラッシュ、最初のマルチタッチ取引サイクル、そしてインバウンド・アウトバウンド・パートナー・ウォームイントロが衝突する最初の月までは機能する。CRMがなければ収益は推測の域を出ない：会話は受信箱に埋もれ、次のアクションは消え、予測は直感に成り下がる。

CRMは市場投入に向けた単一の信頼できる情報源を構築します。連絡先、アカウント、商談の文脈を一元化し、責任の所在とフォローアップを絶対的な義務とします。2026年にはこの重要性がさらに増します。購買プロセスが長期化し、購買シグナルが複数のチャネルに分散し、チームは人員を増やさずに生産性を維持するため自動化に依存するからです。

スタートアップにとって、適切なCRMは通常、次の5つの課題を迅速に解決します：

👉パイプラインの可視性：各取引の進捗段階、金額、担当者、次のアクションが明確に把握できます。

👉フォローアップ規律：タスク、リマインダー、活動タイムラインにより、無言の離脱を防ぎます。

👉大規模なデータ品質管理：データ補完、重複排除、構造化フィールドにより、記録の有用性を維持します。

👉チーム連携：創業者がすべてのスレッドに介入しなくなれば、引き継ぎが途切れることもなくなる。

👉予測可能な成長：基本的なレポートで、どのチャネルが成果を上げ、どのチャネルが停滞しているか、そしてその理由がわかります。

フォークとは何か？

folk is a CRM designed specifically for startups seeking clean contact data without the hassle of administrative tasks. It seamlessly integrates with Gmail and Google Calendar, ensuring every interaction is linked to the appropriate record. Teams can manage relationships through flexible views, enhance contacts, and automate follow-ups with minimal setup. This tool is ideal for early-stage teams that prioritize speed, clarity, and user adoption. As the team expands, folk scales to include structured pipelines, dashboards, roles, and API access.

アティオとは何ですか？

Attio is a modern, data-first CRM crafted for startups that require flexibility and effective modeling. It's suited for teams that handle dynamic relationships and desire custom views, enrichment, and structured workflows without the complexities of an enterprise system. Attio excels in relationship-driven go-to-market strategies and can be tailored to fit unique sales processes. It’s particularly beneficial for teams focused on creating a CRM that aligns with their data rather than adhering to rigid structures. However, some organizations might find they require additional tools for marketing automation or advanced service workflows.

Feature comparison of folk and Attio

メールとカレンダーの同期

folk seamlessly integrates with Gmail and Outlook, automatically capturing both inbound and outbound emails on each contact's timeline. With calendar sync for Google and Microsoft, meetings are linked to the corresponding email threads, resulting in a continuously updated interaction history without the need for manual logging. This integration ensures that sales, partnerships, and success teams are all on the same page regarding the latest context, making it ideal for startups that heavily rely on their inboxes and need a CRM that reflects actual activity.

Attio also synchronizes email and calendar from Google and Microsoft accounts, ensuring that messages and events are attached to the correct records. Email syncing operates through Gmail, allowing Attio to automatically populate People and Company records based on inbox history. Calendar events are synced alongside email activity, creating a relational timeline rooted in real interactions. This streamlined setup minimizes manual logging and maintains deal context throughout the workspace, making it perfect for startups seeking a CRM that is firmly anchored in communication history.

エンリッチメントと重複排除によるコンタクトデータのクリーンアップ

folk enhances new contacts by enriching them with essential company and profile data, ensuring records remain useful as the database expands. Its built-in enrichment minimizes missing fields, which can hinder routing, segmentation, and timely follow-ups. The duplicate management system features intelligent merging capabilities and detection logic for duplicates during both imports and data entry. Prompts guide users to merge or skip duplicates before the CRM becomes cluttered, maintaining clean lists across various sources and preserving cohesive account context.

Attio automatically enriches People and Company records with valuable data points, including logos, profile pictures, social handles, and descriptions. These enriched attributes update seamlessly when Attio discovers new information, keeping records current without the need for manual research. Duplicate cleanup is facilitated through a merging feature for both People and Companies, with alerts activated when duplicates are detected by email address or company domain. This merging process consolidates properties into a single record, eliminating duplicates and ensuring that contact data remains functional as lists grow.

柔軟なパイプラインとビュー

folk facilitates collaboration directly within the record, ensuring that context remains intact and isn't lost in Slack threads or scattered documents. Shared pipelines enable teams to align on ownership, next steps, and status updates without the risk of duplicating efforts. Calendar-synced meeting events can be displayed as timeline entries, keeping everyone updated on past occurrences and upcoming schedules. By consolidating conversation history and essential details in a single contact record, the platform minimizes handoff errors, making it ideal for startups where multiple team members engage with the same account in quick succession.

Attio streamlines work using objects, lists, and views, offering both table and kanban options for list workflows. Kanban views visually represent a pipeline or process with distinct stages, allowing for easy drag-and-drop transitions. Teams can customize views with filters and visible attributes, ensuring they focus only on what’s relevant for their current tasks. This structure is designed to accommodate sales pipelines and other startup workflows within the same workspace, resulting in adaptable process tracking without imposing a rigid data model.

チームコラボレーション

Folk maintains collaboration within the record, ensuring that context isn't lost in Slack threads or separate documents. Shared pipelines enable teams to coordinate ownership, next steps, and status updates without redundant work. Meeting events synced from calendars can appear as timeline entries, keeping everyone informed about past discussions and upcoming schedules. The same contact record contains conversation history and essential details, minimizing handoff errors, which is particularly beneficial for startups where multiple team members interact with the same account in a short timeframe.

Attio enhances collaboration directly within the CRM through comments, tasks, and mentions on records and list entries. Teammates can be @mentioned in notes, tasks, and comments, generating notifications in the sidebar. Tasks can be created, assigned, and tracked to ensure that next steps are clearly defined and visible. Sharing and permission controls allow teams to manage who can view or edit specific sections of the workspace, keeping coordination anchored to records rather than dispersed across various threads.

軽量な自動化と統合

folk seamlessly connects to external tools via Zapier and a comprehensive API, enabling workflows to operate across the entire stack without the burden of custom administrative tasks. With Zapier, triggers and actions can send updates for contacts and groups to other systems or create and modify records in folk based on external events. This functionality supports essential startup processes such as lead routing, form syncing, Slack notifications, and maintaining consistent lists. For greater precision, the API facilitates custom integrations tailored to internal rules, ensuring that automations remain manageable as the stack evolves.

Attio also integrates with external tools through its Workflows and various integrations, including a Zapier integration that automates processes across thousands of applications. Zapier can trigger workflows based on changes within Attio, as well as push data from other systems into Attio. For those looking to build custom solutions, Attio offers a public REST API and supports real-time subscriptions through webhooks. Additionally, the developer platform features an App SDK, allowing apps to be embedded within the Attio interface. This provides startups with both no-code and developer-friendly options for automation and data synchronization.

結論

In conclusion, while both folk and Attio provide critical CRM functionalities for startups, folk stands out as the best option. With its user-friendly interface, seamless email and calendar integrations, and focus on maintaining clean contact data, folk eliminates administrative burdens and enhances team collaboration. Attio offers flexibility and customization, but may require additional tools for comprehensive functionality. Ultimately, folk is the ideal choice for startups aiming for speed, clarity, and effortless scaling as they grow.

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