Best CRM app for Android

Why an Android CRM matters for 20–50 person teams

Managing customer relationships, tracking leads, and staying organized on the go is crucial for medium-sized sales teams to stay ahead of the game. A CRM app designed for Android can help you streamline these tasks by offering mobile-friendly features that allow you to manage contacts, automate follow-ups, and monitor your sales pipeline directly from your phone. The right CRM app will keep your sales team of 20-50 people productive no matter where they are, making it easier to stay on top of your business.

👉🏼 Try folk now to manage mobile pipelines and never miss a follow-up on Android

In this blog post, we'll explore the best CRM apps for Android, focusing on tools that offer seamless integration, ease of use, and powerful mobile functionality to help sales teams stay connected and efficient.

How to evaluate and choose an app based CRM

With a lot of CRMs out there to explore, it can be overwhelming if you're unsure what to consider as part of your decision making process. Below, we've put together some important things for you to keep front in mind as you start shortlisting the CRMs you like. This way, you'll be able to figure out whether or not it suits your day to day workflow and needs.

1. Определите свои требования

To find the best CRM app for Android, start by identifying the key features your sales team needs. For teams of 20-50 sales professionals, essential features might include contact management, sales tracking, and integration with other tools you use. Understanding your specific requirements will help you narrow down the options and focus on the apps that can truly benefit your sales operations.

Key feature of a CRM app for Android

• Mobile-friendly UI: A responsive and user-friendly interface tailored for mobile devices, with intuitive navigation.
• Account permissions: Multiple users can collaborate on the same account or deal with assigned roles and permissions.
• Custom pipelines: Allow customization of pipelines to adapt to specific workflows and business needs.

2. Соображения бюджета

When selecting a CRM app for Android, it's crucial to balance cost and return on investment. Many CRM solutions offer tiered pricing, so consider what features are available at each price point. For sales teams of 20-50 people, it might be wise to start with a mid-tier option that can scale as your business grows without breaking the budget.

3. Процесс отбора

Researching and choosing the right CRM vendor is a multi-step process. Begin by reading reviews and seeking recommendations from other sales managers in your industry. Look for vendors with a strong reputation for customer support and regular updates to their Android app. This ensures you'll have a reliable partner as your sales team evolves.

4. Получите демо-версию

Before committing to a CRM, take advantage of free trials and demos. One of the best ways to ensure that the CRM app you choose is the right fit for your sales team is to experience it. This hands-on experience will allow you to compare usability, feature sets, and overall performance alongside your everyday tech stack. Pay close attention to how intuitive the interface is, especially on mobile devices, as this will impact adoption and efficiency within your team. Get started with a demo of folk here.

4 совета по внедрению CRM

At this stage it's time to get excited about the CRM you've chosen. Below we've rounded up some tips for you to make the most of your first few weeks with your new CRM system.

1. Import Your Data in Your New CRM

Transitioning to a new CRM app for Android involves migrating your existing sales data. Start by exporting your data as a CSV file from your current CRM. Once exported, you can easily import this data into your new CRM app, ensuring a smooth transition without losing valuable customer information.

2. Создайте свой первый конвейер

After setting up your new CRM app for Android, the next step is to create your first sales pipeline. A pipeline helps you manage and visualize your sales process. Define the stages that are relevant to your sales operations, such as Lead Generation, Initial Contact, Proposal Sent, Negotiation, and Closed Deal. Tailoring these stages to your specific needs will help you keep track of your progress and ensure that no opportunity falls through the cracks.

3. Test the mobile app

Once everything is set up, try testing out the mobile app before your first client meeting. Try logging an interaction on the CRM app, and see how the notes function works on your phone. This way, you'll know exactly what to expect once you're out in the field with prospects and clients.

4. Привлеките свою команду

Finally, it's crucial to onboard your sales team effectively. Ensure that all team members understand how to use the new CRM app and its features. Provide training sessions and resources to help them get up to speed. A well-onboarded team will be more likely to use the CRM effectively, leading to better collaboration and improved sales outcomes.

The 5 best CRMs for app for Android

1. народный

folk is a modern CRM platform for managing contacts, workflows, and relationships, offering customizable pipelines, AI-driven tools, and integrations to enhance deal management and prospecting. For sales teams of 20-50 people, folk CRM stands out as the best solution, providing the perfect balance of simplicity and powerful features that growing sales teams need.

Основные характеристики

• Contact Enrichment: Automatically enriches contact details by finding emails and LinkedIn URLs, enabling efficient outreach without manual data entry or additional costs for email services.
• Offline access: Sync and access essential customer data offline, allowing updates that sync when reconnected.
• folk on the go: A responsive and user-friendly interface tailored for mobile devices, with intuitive navigation. Compatible with Andorid. Easy to log interactions on the go.
• Account permissions: Multiple users can collaborate on the same account or deal with assigned roles and permissions.
• Custom pipelines: Allow customization of pipelines to adapt to specific workflows and business needs.
• Social media integration: Seamlessly import contacts from LinkedIn, Sales Navigator, Instagram, X and more to track all yoru contacts within folk, and use templates for quicker, streamlined communication.
• Mail merge and email sequences: Full email sync compatible with Gmail and Outlook, access to templates, and tracking features, enabling users to manage all communications directly from the CRM.
• Функции на базе искусственного интеллекта: инструменты искусственного интеллекта помогают управлять контактами и отношениями, автоматизировать рутинные задачи и предлагать действия для повышения производительности.
• Integrations: In addition to Zapier and Make (connecting to 6,000+ apps), folk offers an open API and native integrations such as PandaDoc, Kaspr, Allo, and Salesforge to extend calling, contracts, and multichannel outreach.

Плюсы

• Простота использования: folk хвалят за интуитивно понятный интерфейс, который делает его доступным даже для пользователей без технических знаний, благодаря быстрой адаптации и минимальной кривой обучения.
• Все в одном: folk оптимизирует ваш рабочий процесс, позволяя импортировать контакты из LinkedIn, автоматически находить их адреса электронной почты, связываться с ними с помощью настраиваемых последовательностей писем и отслеживать взаимодействия в конвейере, устраняя необходимость в использовании нескольких инструментов и экономя время и деньги.
• Настраиваемость: настраиваемые поля, конвейеры и рабочие процессы.
• Integrations: Beyond Zapier and Make (6,000+ apps), folk also provides an open API and native integrations like PandaDoc, Kaspr, Allo, and Salesforge for deeper workflows and multichannel outreach.

Минусы

• Reporting: folk includes advanced analytics such as pipeline and deal stage reporting, revenue forecasting with weighted probabilities, and performance breakdowns by owner, channel, industry, region, or any custom field.

Цены и тарифные планы

Вы можете попробовать folk бесплатно в течение 14 дней. После этого действуют следующие тарифные планы:

• Стандартный: 20 долларов США за пользователя в месяц.
• Премиум: 40 долларов США за пользователя в месяц.
• Индивидуальная настройка: от 60 долларов США за пользователя в месяц.

2. Salesforce

Salesforce — это надежная CRM-платформа для крупных предприятий, предлагающая инструменты для продаж, маркетинга, обслуживания и аналитики с широкими возможностями масштабирования.

Основные характеристики

• Mobile accessibility: Salesforce's Android app ensures you can manage leads, customers, and prospects on the go, with full access to all key features.
• Customization and scalability: Tailor the app to your specific needs with custom fields, objects, and workflows, making it suitable for any business size.
• Artificial Intelligence (AI) integration: Salesforce Einstein provides predictive analytics and personalized recommendations to optimize your business strategies.
• Extensive integration capabilities: Seamlessly integrate with a wide range of third-party applications to streamline your business operations.
• Advanced analytics and reporting: Gain deep insights into your data with powerful analytics and reporting tools, helping you make informed decisions.
• Salesforce mobile solutions: Salesforce is available for Android users who want access to the platform on the go.

Плюсы

• Comprehensive feature set: Offers a wide range of features covering sales, service, and marketing, making it a powerful tool for managing customer relationships.
• Highly customizable: Tailor the platform to your specific needs with custom fields, objects, and workflows.
• Mobile accessibility: The robust mobile app allows for full CRM management on the go, ensuring you stay productive anywhere.
• Advanced analytics and reporting: Provides powerful tools for deep data insights and informed decision-making.
• Artificial Intelligence (AI) integration: Salesforce Einstein enhances productivity with predictive analytics and personalized recommendations.

Минусы

• High cost: Can be expensive, especially for small to medium-sized businesses, with high licensing fees and additional costs for add-ons.
• Steep cearning curve: Requires significant time and training for users to become proficient due to its extensive feature set and complexity.
• Complex setup and customization: Initial setup can be challenging and often requires expert help, adding to the overall cost.
• Overwhelming for small teams: Robust features may be overkill for smaller teams, leading to underutilization of the platform's capabilities.
• Integration complexity: While extensive, integrating with third-party applications can be complex and require technical expertise.

Цены и тарифные планы

• Starter Suite: $25/user/month provides basic CRM features for small businesses.
• Pro Suite: $100/user/month includes advanced tools for growing businesses.
• Enterprise Plan: $165/user/month offers extensive customization and automation for large companies.
• Unlimited Plan: $330/user/month provides comprehensive features for large enterprises.
• Einstein 1 Sales: 500 долларов США за пользователя в месяц — предоставляет аналитическую информацию на основе искусственного интеллекта и расширенные функции для крупных предприятий.

3. HubSpot

HubSpot CRM — это удобная в использовании и масштабируемая платформа, предлагающая интегрированные инструменты для эффективного управления продажами, маркетингом, обслуживанием клиентов и операционной деятельностью.

Основные характеристики

• Marketing Hub: Includes email marketing, ad tracking, landing pages, and lead generation tools, perfect for managing leads and prospects on the go.
• Sales Hub: Provides deal tracking, pipeline management, sales automation, and reporting, essential for keeping track of prospects and clients.
• Service Hub: Offers customer service tools like ticketing, live chat, and knowledge bases, ensuring you can support your customers anytime, anywhere.
• Operations Hub: Syncs and automates business processes across different systems, making it easier to manage all contacts from your Android device.
• Оценка потенциальных клиентов: расставьте приоритеты среди потенциальных клиентов с помощью прогнозной оценки, чтобы повысить эффективность продаж и сосредоточиться на наиболее перспективных возможностях.
• HubSpot mobile app: Built for Google Play and Android users.

Плюсы

• User-friendly interface: The app is intuitive and easy to navigate, making it accessible for users of all skill levels on Android.
• Comprehensive free plan: Offers a robust free version that includes essential CRM features, ideal for growing sales teams.
• Seamless integration with marketing tools: Integrates smoothly with marketing, sales, and service hubs, creating a unified platform for managing leads, customers, and prospects.
• Automation capabilities: Provides powerful automation tools for tasks like email marketing, lead nurturing, and sales workflows, enhancing productivity.
• Customizable dashboard and reports: Allows users to create customized dashboards and reports to track metrics and gain insights into business performance directly from their Android device.

Минусы

• Высокая стоимость на более высоких уровнях: цены могут становиться дороже по мере перехода на более высокие уровни, что может быть непосильным для малых предприятий по мере их роста.
• Ограниченные возможности настройки в бесплатном тарифе: бесплатный тариф и более низкие тарифные планы имеют ограниченные возможности настройки, что может ограничивать гибкость для растущих компаний.
• Сложность расширенных функций: некоторые расширенные функции, такие как настраиваемые отчеты и рабочие процессы, требуют длительного освоения и могут потребовать дополнительного обучения.
• Ограничения электронного маркетинга: функциональность электронного маркетинга в бесплатном тарифе ограничена количеством писем, которые можно отправить, что может быть недостатком для компаний с большими списками рассылки.
• Steep learning curve for new users: While the interface is user-friendly, the breadth of features can be overwhelming for new users, requiring time to learn.

Цены и тарифные планы

Prices and plans for HubSpot's CRM suite for an annual subscription are as follows.

• Стартовый пакет: 15 долларов США за пользователя в месяц.
• Профессиональная версия: 450 долларов США за пользователя в месяц.
• Enterprise: 1500 долларов США за пользователя в месяц.

4. Pipedrive

Pipedrive — это веб-CRM для малых предприятий, предлагающая управление лидами, автоматизацию, интеграцию с электронной почтой и настраиваемые конвейеры для оптимизации продаж.

Основные характеристики

• Lead and Deal Management: Centralized tools to manage leads, prospects, and client data, interactions, and sales pipelines.
• Sales Automation: Workflow automation to handle repetitive tasks, such as lead routing and follow-ups, allowing teams to focus on closing deals.
• Email Integration: Full email sync, templates, and tracking features, enabling users to manage all communications directly from the CRM app.
• Advanced Reporting and Analytics: Real-time data analytics and custom reporting tools to track performance and gain actionable insights.
• Customization and Security: Options to customize pipelines, fields, and user permissions, with robust security measures to protect data.
• CRM mobile app: Suitable for Android, giving access to Pipedrive on the go.

Плюсы

• User-friendly interface: The app is known for its intuitive and visually appealing interface, making it easy to navigate and manage sales pipelines.
• Sales pipeline focus: Specifically designed for managing sales pipelines, offering a visual approach that helps track deals and activities effectively.
• Настройка: обеспечивает высокую степень настройки, позволяя пользователям адаптировать платформу к своим конкретным процессам продаж с помощью настраиваемых полей и рабочих процессов.
• Доступность: предлагает конкурентоспособные цены, что делает его доступным для малых и средних предприятий без ущерба для основных функций CRM.
• Mobile app: The mobile app provides full access to CRM features, allowing teams to manage deals and customer interactions on the go.

Минусы

• Limited advanced features: Lacks some of the more advanced CRM features, such as extensive marketing automation and AI capabilities.
• Basic reporting in lower tiers: Reporting and analytics features in the basic plans are somewhat limited, requiring upgrades for more in-depth insights.
• No built-in email marketing: Does not include built-in email marketing features, requiring third-party integrations for such functionality.
• Limited customer support hours: Customer support is not available 24/7, which can be inconvenient for businesses needing immediate assistance.
• Learning curve for new users: May present a learning curve for users unfamiliar with CRM systems, especially in understanding the full capabilities of the platform.

Цены и тарифные планы

An annual subscription plan for Pipedrive is as follows.

• Базовый план: от 24 долларов США за пользователя в месяц.
• Расширенный план: от 44 долларов США за пользователя в месяц.
• Тарифный план: от 79 долларов США за пользователя в месяц.
• Enterprise plan: Starts from $129 per user, per month.

5. Zoho

Zoho is a CRM system with a strong sales focus. Its got features such as journey orchestration, sales process management and workflow automation. There's also something for marketing teams, including event management and customer segmentation.

Основные характеристики

• Sales automation: Automates sales tasks like lead management, deal tracking, and follow-up actions.
• Multi-channel communication: Integrates with email, phone, social media, and live chat to manage customer interactions.
• Lead and contact management: Manages customer information, tracks interactions, and segments contacts for targeted campaigns.
• Mobile CRM: Offers mobile apps for managing customer relationships on the go, with features like offline access and GPS tracking.
• AI-Powered Sales Assistant (Zia): Provides predictive analytics, task automation, and intelligent suggestions to enhance sales performance.

Плюсы

• Affordability: Zoho CRM offers competitive pricing with various tiers, making it accessible to small and medium-sized businesses as well as larger enterprises.
• Настройка: широкие возможности настройки позволяют компаниям адаптировать CRM к своим конкретным потребностям, включая настраиваемые поля, модули и рабочие процессы.
• Многоканальная коммуникация: Zoho CRM поддерживает электронную почту, телефон, социальные сети и онлайн-чат, позволяя компаниям управлять всеми взаимодействиями с клиентами с одной платформы.
• Функции на базе искусственного интеллекта: Zia, помощник на базе искусственного интеллекта, предоставляет интеллектуальные аналитические данные, прогнозную аналитику и автоматизацию задач, помогая повысить эффективность продаж и маркетинга.
• Mobile accessibility: Zoho CRM offers a robust mobile app, allowing users to manage customer relationships and access data on the go, with offline capabilities.

Минусы

• Сложная кривая обучения: обширные возможности настройки могут ошеломить новых пользователей, и для освоения платформы потребуется значительное время.
• Сложная настройка: первоначальная настройка и конфигурация могут быть сложными, особенно для компаний, не имеющих технических знаний или специальных ИТ-ресурсов.
• Проблемы с производительностью: Периодические сообщения о низкой производительности, особенно при работе с большими наборами данных или сложными операциями, могут снижать продуктивность.
• Ограниченная интеграция с сторонними приложениями: хотя Zoho хорошо интегрируется с собственным набором продуктов, интеграция со сторонними приложениями может быть ограничена или потребовать дополнительных усилий.
• Mobile app limitations: While the mobile app is robust, it may not support all features available on the desktop version, limiting on-the-go functionality.

Цены и тарифные планы

Zoho's free plan is limited to three users. After that, an annual subscription plan is as follows.

• Стандартный: 20 долларов США за пользователя в месяц.
• Профессиональная версия: 35 долларов США за пользователя в месяц.
• Предприятие: 50 долларов США за пользователя в месяц.

👉🏼 Try folk now to sync email and contacts on Android for 20–50 person teams

Заключение

Choosing the best CRM app for Android can significantly impact the efficiency and success of your sales team. Whether you prioritize ease of use, advanced features, or budget-friendly options, there's a CRM solution tailored to meet your needs. However, for sales teams of 20-50 people, folk CRM consistently emerges as the top choice, offering the ideal combination of user-friendly design, powerful features, and scalable pricing that growing teams need. While other solutions like Salesforce offer comprehensive capabilities and HubSpot provides robust free options, folk CRM delivers the perfect balance for medium-sized sales teams looking to streamline their processes, enhance customer relationships, and drive growth without overwhelming complexity or costs. By evaluating your specific requirements, budget, and the scalability of the solution, you can make an informed decision that will benefit your sales operations. Ready to find the perfect CRM for your business? Try folk for free here.

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Часто задаваемые вопросы

Which CRM app is best for Android teams of 20–50 users?

For 20–50 person teams, folk offers intuitive mobile pipelines, email sequences, and LinkedIn import. Alternatives include Salesforce, HubSpot, Pipedrive, and Zoho. Match the tool to workflows, integrations, and budget.

How to choose a CRM app for Android?

Define users and workflows, list must-have features (mobile pipelines, email sync, permissions, integrations), set a budget, test with a trial, and check support and data portability. Ensure the Android app is fast, reliable, and easy to adopt.

Do Android CRM apps work offline?

Many do. Look for offline contact access, note-taking, and queued updates that sync when reconnected. Verify which data is cached on-device, conflict handling, and security controls if devices are lost.

How much does an Android CRM cost?

Typical pricing ranges from $15–$500 per user/month. Mid-tier plans suit most 20–50 person teams. Factor add-ons (automation, reporting, storage), implementation time, and annual discounts when comparing total cost of ownership.