Salesforce vs ActiveCampaign

Salesforce vs. ActiveCampaign: Overview

For busy teams that need to optimize their time, choosing the right Customer Relationship Management (CRM) platform is crucial.

Salesforce and ActiveCampaign are two prominent CRM solutions, each offering distinct features tailored to different business needs. Salesforce is renowned for its comprehensive tools and scalability, ideal for large enterprises, while ActiveCampaign focuses on marketing automation and customer engagement, appealing to small and medium-sized businesses.

This article compares their key features, pricing, and benefits to help you make an informed decision for your organization. Additionally, we'll introduce folk. A popular alternative that has proven particularly effective for sales teams of 20-50 people seeking streamlined CRM solutions.

Che cos'è Salesforce?

Salesforce è una solida piattaforma CRM per grandi imprese che offre strumenti per le vendite, il marketing, l'assistenza e l'analisi, con un'ampia scalabilità.

Caratteristiche principali di Salesforce

• Ecosistema completo: una piattaforma unificata che offre CRM, automazione del marketing, assistenza clienti e sviluppo di app personalizzate, adatta alle diverse esigenze delle grandi imprese.
• Personalizzazione e scalabilità: Salesforce è altamente personalizzabile e scalabile, consentendo alle grandi organizzazioni di adattare la piattaforma a flussi di lavoro complessi e gestire una crescita significativa.
• Integrazione dell'intelligenza artificiale (AI): Salesforce Einstein offre analisi e automazione basate sull'intelligenza artificiale, fornendo approfondimenti che aiutano le grandi aziende a ottimizzare le loro strategie.
• Ampie capacità di integrazione: grazie ad AppExchange di Salesforce, le grandi aziende possono integrare la piattaforma con un'ampia gamma di applicazioni di terze parti, garantendo un funzionamento senza soluzione di continuità tra diversi sistemi aziendali.
• Sicurezza e conformità di livello aziendale: Salesforce offre solide misure di sicurezza e funzionalità di conformità, fondamentali per le grandi organizzazioni che gestiscono dati sensibili dei clienti.
  

Cos'è ActiveCampaign?

Active Campaign è una piattaforma di automazione del marketing progettata per aiutare le aziende di tutte le dimensioni a gestire le interazioni con i clienti e promuovere la crescita attraverso comunicazioni personalizzate e automatizzate.

Caratteristiche principali di ActiveCampaign

• Email marketing: crea campagne email personalizzate con modelli drag-and-drop, segmentazione avanzata e sequenze automatizzate per coinvolgere efficacemente il tuo pubblico.
• Automazione del marketing: automatizza i flussi di lavoro per e-mail, SMS e messaggi sul sito, in base al comportamento degli utenti e a trigger personalizzati, migliorando il coinvolgimento e la fidelizzazione dei clienti.
• Automazione delle vendite: integra un CRM con strumenti di automazione per semplificare il processo di vendita, monitorare i lead, gestire le trattative e automatizzare i follow-up.
• Funzionalità CRM: CRM incentrato sulle vendite per monitorare e gestire i processi tramite l'automazione.

Salesforce vs. ActiveCampaign: Feature Comparison

Analizziamo le caratteristiche principali di due soluzioni software CRM e diamo un'occhiata più da vicino alla loro automazione delle vendite, agli strumenti di email marketing e alla gestione dei contatti.

1. Gestione della pipeline di vendita

Salesforce's pipeline management feature, known as Pipeline Inspection, provides a comprehensive view of sales opportunities by consolidating key metrics, deal changes, and AI-powered insights into a single interface. ActiveCampaign's sales pipeline management feature is integrated with its CRM, enabling businesses to streamline their sales processes. It allows users to visually manage deals through customizable pipelines, automate tasks like follow-ups, and track every stage of the sales journey.

2. Facilità d'uso

Salesforce can be complex due to its extensive features, requiring more training and customization. ActiveCampaign is user-friendly, with an intuitive interface that allows users to quickly navigate and implement marketing strategies without extensive training.

3. Arricchimento dei contatti

Salesforce's contact enrichment feature leverages tools such as the Data Cloud to automatically enhance and update contact records in real time, drawing from verified data sources like LinkedIn and InsideView to provide real-time updates. ActiveCampaign does not appear to have a contact enrichment feature.

4. Sensibilizzazione

Salesforce's outreach solution is powered by its AI capabilities, particularly through the integration of Einstein AI and their Outreach list that allows users to see cross-sales paths and leads they need to engage with. ActiveCampaign's outreach capabilities are functional, offering email, SMS, and some social media tools for multi-channel communication. It allows businesses to segment their audiences and send personalized messages, while automations help manage follow-ups across different channels. However, the SMS functionality is quite basic.

5. Automazione

Salesforce offers robust automation features designed to streamline business processes. Its automation capabilities include workflow rules and flow builders, approval processes, and AI automation through Einstein AI. ActiveCampaign's automation features allow users to create workflows that automate tasks like sending emails, updating contact records, and triggering follow-up actions based on predefined conditions. These workflows can be set up using a visual drag-and-drop builder, and they support a range of triggers, such as contact behavior, form submissions, or sales pipeline changes.

6. Integrazione

Salesforce integrates with a wide range of third-party applications through its AppExchange marketplace, allowing users to connect tools for marketing automation, customer service, analytics, project management, and finance. Popular integrations include platforms like Slack for team collaboration and Mailchimp for email marketing. ActiveCampaign offers a wide range of integrations with over 900 third-party applications, allowing users to connect the platform with tools like Shopify, WordPress, Salesforce, and Google Analytics.

7. Artificial intelligence

Salesforce CRM integrates AI through its Einstein platform, which enhances decision-making by providing predictive analytics, intelligent recommendations, and automated insights. It helps automate tasks such as lead scoring, opportunity forecasting, and data entry, while also offering natural language processing for customer sentiment analysis. ActiveCampaign integrates AI features to enhance various aspects of its platform, such as email marketing and automation. The AI-powered tools include predictive sending, which analyzes contact behavior to suggest the best time to send emails, and predictive content, which helps in optimizing subject lines and messaging.

Confronto tra prezzi e piani

Let's take a closer look at the price and plans of both Salesforce and ActiveCampaign.

Prezzi Salesforce

Salesforce's sales cloud pricing plans are as follows.

• Starter suite: $25/user/month provides basic CRM features for small businesses.
• Pro suite: $80/user/month includes advanced tools for growing businesses.
• Enterprise plan: $165/user/month offers extensive customization and automation for large companies.
• Unlimited plan: $330/user/month provides comprehensive features for large enterprises.
• Einstein 1 Sales: $500/user/month provides AI-driven insights and advanced features for large enterprises.

Prezzi di ActiveCampaign

I piani tariffari di ActiveCampaign si basano sul numero di contatti che hai. Quanto segue si basa su un piano per 1.000 contatti.

• Starter: a partire da 15 $ al mese.
• Inoltre: a partire da 49 $ al mese.
• Pro: A partire da 79 $ al mese.
• Enterprise: a partire da 145 $ al mese.

Introducing folk CRM: the best alternative to Salesforce and ActiveCampaign

Looking for an affordable alternative? We recommend folk. There is a reason why folk CRM has become the preferred choice for sales teams of 20-50 people who need a powerful yet intuitive CRM solution that doesn't require extensive training or complex customization like larger enterprise platforms.

👉🏼 Try folk now to migrate contacts from Salesforce or ActiveCampaign and keep your deals organized

Caratteristiche principali

• Facilità d'uso e personalizzazione: personalizza facilmente le pipeline, i dashboard, l'automazione e le sequenze di e-mail, in modo da poterli utilizzare in tutto il ciclo di vendita e nella gestione della pipeline, nonché in altre funzioni aziendali quali reclutamento, marketing e altro ancora.
• Integrazione con i social media: importa persone e aziende da LinkedIn, Sales Navigator, Instagram e X con un solo clic grazie all'estensione Google Chrome di folk.
• Sincronizzazione dei contatti da Gmail e Outlook: sincronizzazione completa delle e-mail che consente agli utenti di gestire tutte le comunicazioni direttamente dal CRM.
• Trova gli indirizzi e-mail con un clic: arricchimento dei contatti fornito da Apollo e Dropcontact, per poter inserire i dati mancanti con un solo clic.
• Sequenze di email: invia sequenze di email con promemoria se i tuoi lead non rispondono alle tue prime email. Include un'integrazione AI che ti consente di personalizzare le email su larga scala.
• Note e promemoria: allega le note direttamente al profilo di un contatto in folk e accedi ad esse ovunque ti trovi. Assegna dei promemoria per sapere esattamente quando ricontattare qualcuno.

Prezzi e piani

folk offre una prova gratuita di 14 giorni. Successivamente, sono disponibili convenienti piani di abbonamento mensili o annuali. Il piano di abbonamento annuale è il seguente.

• Standard: 20 $ per utente al mese.
• Premium: 40 $ al mese per utente.
• Personalizzato: a partire da 80 $ al mese per utente.

Salesforce vs. ActiveCampaign: What's the verdict?

Between Salesforce and ActiveCampaign, it's clear that each has its strengths: Salesforce excels in scalability and customization for large enterprises, while ActiveCampaign offers robust marketing automation for small to mid-sized businesses. However, for mid-sized sales teams of 20-50 people seeking the perfect balance of functionality and simplicity, folk CRM emerges as the clear winner. It delivers enterprise-grade features without the complexity and cost overhead, making it ideal for growing sales organizations that need powerful relationship management tools without the steep learning curve.

👉🏼 Try folk now to automate follow-ups so your team never misses a reply when switching from Salesforce or ActiveCampaign

Domande frequenti

Salesforce vs ActiveCampaign: what is the main difference?

Salesforce is an enterprise-grade CRM with deep customization, AI, and a vast app ecosystem. ActiveCampaign is automation-first with a lightweight CRM for SMBs. Choose Salesforce for complex, scalable workflows; ActiveCampaign for email-led automation.

ActiveCampaign è un CRM o solo un sistema di automazione del marketing?

ActiveCampaign includes a built-in sales CRM, but its strength is marketing automation (email, SMS, site messaging). It suits teams needing simple deal tracking plus powerful campaigns rather than complex, highly customizable CRM workflows.

Does ActiveCampaign integrate with Salesforce?

Yes. ActiveCampaign offers a Salesforce integration to sync contacts, leads, deals, and activities. It can trigger automations from Salesforce updates and pass engagement data back. Enable it in ActiveCampaign Integrations and connect your Salesforce org.

What is a good alternative to Salesforce and ActiveCampaign?

folk CRM is a simple, customizable alternative with pipelines, enrichment, and email sequences. Annual pricing: Standard $20/user/mo, Premium $40, Custom from $80. Try a 14-day free trial at folk.