Less Annoying CRM vs Freshsales

Less Annoying CRM vs. Freshsales: Quick overview

Less Annoying CRM and Freshsales are two platforms designed to help businesses manage customer relationships, each with a distinct approach.

Less Annoying CRM focuses on simplicity and affordability, offering essential tools for contact and task management without added complexity.

Freshsales, on the other hand, integrates AI-driven insights, sales automation, and communication tools, catering to teams prioritizing a data-driven sales process.

In this blog post, we'll compare their key features to help you decide which CRM suits your needs—or if Folk might provide a more balanced alternative with user-friendly contact management and customization options specifically designed for sales teams of 20-50 people.

What is Less Annoying CRM?

Less Annoying CRM is a customer relationship management (CRM) software designed to be simple. It focuses on simplicity and ease of use, providing a straightforward platform for managing contacts, tracking leads, and staying organized.

Key features of Less Annoying CRM

• Contacts and Companies Management: Less Annoying CRM allows users to store and manage contact information, linking individuals to companies for better organization of customer data.
• Pipeline Management: The pipeline management feature enables users to track the progress of leads or deals through customizable stages, helping to monitor sales processes.
• Email Logging: This feature allows users to manually log email conversations into the CRM, keeping a record of communication for future reference.
• User Permissions: Less Annoying CRM provides user permissions controls, allowing administrators to manage access levels for different users based on their roles.

What is Freshsales?

Freshsales is a CRM platform by Freshworks designed to help businesses streamline their sales processes with AI-powered tools and automation. It provides features like lead scoring, deal tracking, email and call management, and workflow automation to enhance efficiency and drive conversions. Freshsales also integrates communication and sales in one place, offering tools for personalized outreach and detailed insights to improve sales strategies.

Key features of Freshsales

• AI-powered insights: Freshsales leverages AI to provide recommendations, predict deal outcomes, and offer actionable insights to improve sales strategies.
• Lead scoring: Automatically prioritizes leads based on their engagement and likelihood to convert, helping sales teams focus on high-value opportunities.
• Deal tracking: Provides a visual sales pipeline to track deals through various stages and monitor progress in real time.
• Email and call management: Integrates email and phone communication, allowing users to manage interactions directly from the platform.
• Workflow automation: Automates repetitive tasks like sending follow-up emails or updating deal statuses, reducing manual work and improving efficiency.

Less Annoying CRM vs. Freshsales: Feature Comparison

Let's break down the key features of Less Annoying CRM and Freshsales to take a closer look at their sales automation, email marketing tools, and contact management. For medium-sized sales teams of 20-50 people evaluating these options, understanding these distinctions is crucial for making the right choice.

1. Sales pipeline management

Less Annoying CRM offers a clunky pipeline management experience where you have to go into a contact's profile, and add a sales pipeline label to it, before being able to see them in the sales pipeline dashboard. Once there, you can customize pipelines to fit your sales processes using a Kanban board. Each card in the pipeline can include notes and tasks, making it a simple yet effective tool for managing sales stages. However, it may lack advanced automation features for more complex sales processes.
Freshsales provides a more robust visual sales pipeline that allows users to track deals through various stages in real time. Its drag-and-drop functionality simplifies moving deals between stages, offering a clear overview of progress. Freshsales further enhances deal management with integrated tools like lead scoring and AI insights, which help prioritize leads and predict outcomes. While this feature is designed for simplicity and efficiency, it may be more sales-centric, potentially limiting its flexibility for teams that require broader project or task tracking capability. However, for sales teams of 20-50 people who need both simplicity and advanced features, folk CRM strikes the perfect balance by offering intuitive pipeline management without sacrificing powerful automation capabilities.

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2. Ease of use

Less Annoying CRM is designed for simplicity, making it intuitive and user-friendly for small businesses. Freshsales, while offering a broader range of features, maintains a user-friendly interface but may require a learning curve for those unfamiliar with its advanced capabilities.

3. Contact enrichment

Less Annoying CRM lacks built-in contact enrichment, relying on third-party integrations like Zapier for limited functionality. Freshsales, however, offers robust contact enrichment tools, automatically enhancing contact details with data from external sources to provide a more comprehensive customer profile.

4. Outreach

Less Annoying CRM offers basic email management and follow-up tracking, integrating with Gmail and Outlook. Freshsales provides a more comprehensive outreach suite, including personalized email campaigns, call tracking, and chat tools, allowing for multi-channel communication and engagement metrics tracking.

5. Automation

Less Annoying CRM offers basic automation for task management and reminders, with Zapier integration for extended functionality. Freshsales provides advanced automation for lead assignment, deal updates, and email follow-ups, enhancing workflow efficiency and consistency through customizable workflows.

6. Integration

Less Annoying CRM integrates with third-party apps via Zapier, connecting with tools like Mailchimp, Google Workspace, and Trello. Freshsales offers direct integrations with a variety of business applications, enhancing its functionality and adaptability to diverse business needs.

7. Artificial Intelligence

Less Annoying CRM does not include native AI features, focusing on simplicity. Freshsales integrates Freddy AI for predictive analytics, lead scoring, and actionable insights, enhancing decision-making and sales forecasting, although users may need to familiarize themselves with AI-driven workflows for optimal use.

Price and plans comparison

Let's take a closer look at the price and plans of both Less Annoying CRM  and Freshsales.

Less Annoying CRM  prices

Less Annoying CRM offers a single plan of $15 per user, per month.

Freshsales prices

Through Freshworks, Freshsales is available as a comprehensive Freshsales Suite, or as a standalone product.

• Growth: Starts from $9/user/month.
• Pro: Starts from $39/user/month.
• Enterprise: Starts from $59/user/month.

Introducing folk CRM: the best alternative to Less Annoying CRM  and Freshsales

Looking for an affordable alternative? We recommend folk. A multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system. folk can scale with you as your business grows, supporting solopreneurs, small to mid-size teams, and large enterprises. Its flexibility allows it to support multiple business functions including sales, marketing, recruitment, and more. For sales teams of 20-50 people, folk CRM stands out as the ideal solution, offering the perfect combination of user-friendly design and advanced functionality that scales seamlessly with medium-sized teams.

👉🏼 Try folk now to compare folk's pipeline and automation with Less Annoying CRM and Freshsales

Key features

• Contact management: Bring all your contacts into one place seamlessly, from social media platforms such as LinkedIn, Instagram and X to multiple inboxes including Gmail and Outlook.
• Notes and reminders: Attach notes directly to a contact's profile in folk, and access them on the go. And assign reminders so you know exactly when to follow-up.
• Sales pipeline dashboard: Manage your entire sales cycle and leads with a highly customizable sales pipeline dashboard that can be used in Kanban-board view or listicle.
• Ease of use and customization: Easily customize the pipelines, dashboards, automation, email sequences, so that you can use it across your sales cycle and pipeline management – and other business functions such as recruitment, marketing, and more.
• Social media integration: Import people and companies from LinkedIn, Sales Navigator, Instagram, and X within a click thanks to folk's Google Chrome extension.
• Contact sync from Gmail and Outlook: Full email sync enabling users to manage all communications directly from the CRM.
• Find email addresses in a click: Contact enrichment powered by Apollo, and Dropcontact so you can fill in missing data points with 1-click.
• Email sequences: Send email sequences with reminders if your leads don't reply to your first emails. It includes an AI integration allowing you to personalize email at scale.

Price and plans

folk has a 14-day free trial. After that, there are affordable monthly or annual subscription plans. The annual subscription plan is as follows.

• Standard: $20 per user, per month.
• Premium: $40 per user, per month.
• Custom: Starts from $80 per user, per month.

Less Annoying CRM vs. Freshsales: What's the verdict?

In the comparison between Less Annoying CRM and Freshsales, it's apparent how both platforms offer unique strengths tailored to different business needs. Less Annoying CRM provides a straightforward, user-friendly approach, ideal for small businesses seeking simplicity. Freshsales, on the other hand, offers more advanced features, suitable for larger organizations requiring robust automation and integration capabilities. However, for companies that need a more personalized approach to relationship management, particularly sales teams of 20-50 people who require both simplicity and scalability, folk CRM provides the superior alternative to these traditional CRM options, blending ease of use with powerful customization.

👉🏼 Try folk now to manage contact-based reminders and pipelines better than Less Annoying CRM or Freshsales

FAQ

Which is better: Less Annoying CRM or Freshsales?

Less Annoying CRM suits small teams needing simplicity and low cost. Freshsales fits sales-led teams needing AI, automation, and multi‑channel outreach. For 20–50 reps, consider folk for a balanced, customizable pipeline.

How much do Less Annoying CRM and Freshsales cost?

Less Annoying CRM: $15 per user/month (single plan). Freshsales: Growth from $9, Pro $39, Enterprise $59 per user/month. Pricing may vary by billing term and region.

How do the sales pipelines compare?

Less Annoying CRM offers a simple Kanban pipeline; deals are tied to contacts and lack advanced automation. Freshsales provides a drag‑and‑drop pipeline with real‑time tracking, lead scoring, and workflow automation.

Does Freshsales include AI for sales?

Yes. Freshsales uses Freddy AI for lead scoring, deal predictions, and guided next steps, helping prioritize work and forecast more accurately. A short learning curve may be required.