Your team isn't underperforming. Your data is.

Every bounce, every ignored email, every lead slipping through the cracks… it usually starts with missing or outdated contact details.

No job title, wrong email, no LinkedIn—how do you expect reps to close deals with that?

Waterfall enrichment solves this at the source. By pulling lead data from multiple sources in sequence, it fills every gap in your CRM and ensures you always have the best available information. No more guessing, no more time-wasting. Just clean, enriched, usable data that helps teams close more, faster.

What is Waterfall Enrichment?

Waterfall enrichment is a sequential data enrichment strategy that queries multiple providers one after the other to fill in missing contact details like emails, phone numbers, job titles, and LinkedIn URLs.

If the first data source fails to return the information, the request automatically moves to the next, and so on, until a match is found or the provider list is exhausted. This ensures higher match rates and better accuracy than relying on a single vendor.

Unlike traditional enrichment, waterfall logic doesn't waste time or budget on failed queries—it's optimized for completeness and cost-efficiency.

Why Waterfall Enrichment Matters?

Bad data costs B2B sales teams time, money, and pipeline.

• 30% of B2B contact data decays annually (SalesIntel, 2023)
• Poor data quality wastes 21% of sales reps' time, equivalent to 1 day per week (Salesforce Research, 2024)
• Companies with enriched CRM data generate 44% more SQLs than those who don't (Clearbit, 2023))

If your contact database is full of holes, your outreach fails before it even begins.

👉🏼 Try folk now to boost B2B sales with automated waterfall enrichment that fills missing emails and titles and reduces bounces

Waterfall enrichment fixes this by:

• Increasing enrichment coverage to 85–95% (vs. ~60% with single-source vendors)
• Reducing bounced emails and fake names
• Improving segmentation and scoring
• Making cold outreach and workflows way more efficient

When to Use Waterfall Enrichment

Use waterfall enrichment if:

• You're running outbound campaigns and see bounce rates above 5%
• You rely on LinkedIn scraping tools that often miss emails or phone numbers
• Your CRM or sales engagement tool has hundreds of incomplete profiles
• You want to enrich contacts without paying twice for failed lookups

It's especially useful for medium-sized sales teams of 20-50 people, SDR/BDR teams, RevOps, and anyone managing large lead lists or inbound pipelines.

Waterfall Enrichment Tools Compared

1. folk CRM

Type: Collaborative CRM

Лучше всего подходит для

‍B2B sales teams of 20-50 people, agencies, sales teams managing multi-channel outreach

folk CRM stands out as the best waterfall enrichment solution for medium-sized sales teams because it natively integrates waterfall enrichment into contact records. It pulls from multiple sources, de-duplicates entries, and keeps profiles automatically enriched and up-to-date. The enrichment happens in the background—no manual imports or API work needed.

Плюсы

• Native CRM + enrichment combo perfect for teams of 20-50 people
• Real-time enrichment and deduplication
• Great UI, shared contact lists, automated workflows
• Affordable and scalable for growing sales teams

Минусы

• Нет бесплатного тарифа
• Best suited for small to mid-size teams

Ценообразование

‍From $20/user/month

2. Clay

Type: Data enrichment + outreach platform

Лучше всего подходит для

‍Ops-heavy teams, power users, growth hackers

Clay connects to over 100+ data sources and lets you build custom enrichment flows using drag-and-drop logic. Their waterfall system is powerful and flexible—but it has a learning curve.

Плюсы

• Extremely customizable
• Huge number of data sources
• Enrichment, scoring, and outreach in one tool

Минусы

• High starting price
• Overkill for simple enrichment use cases
• No built-in CRM

Ценообразование

‍From $134/month

3. Surfe

Type: Chrome extension for LinkedIn enrichment

Лучше всего подходит для

‍Reps working on LinkedIn every day

Surfe (formerly Leadjet) turns LinkedIn into a data-enriched CRM. It uses a waterfall model to find emails and phone numbers, showing results in real time. It integrates with HubSpot, Salesforce, and others.

Плюсы

• Fast and lightweight
• Great UX for LinkedIn-based prospecting
• Triple-verified emails

Минусы

• Requires Chrome and LinkedIn
• Per-seat pricing

Ценообразование

‍From $29/user/month

4. FullEnrich

Type: API-first enrichment

Лучше всего подходит для

‍Developers, product teams, large-scale enrichment

FullEnrich offers a clean API that lets you pipe in data and get waterfall-enriched results. It's great for platforms that need enrichment baked into onboarding, scoring, or lead qualification.

Плюсы

• Clean documentation
• High enrichment rates
• Works at scale

Минусы

• No user interface
• Technical setup required

Ценообразование

‍From $29/month

5. BetterContact

Type: Lightweight enrichment platform

Лучше всего подходит для

‍Solo founders, budget-conscious teams

BetterContact connects to 20+ enrichment sources and supports waterfall sequencing. It's simple to use and cost-effective—perfect for low-volume enrichment.

Плюсы

• Straightforward interface
• Cheap and effective
• Bulk CSV uploads

Минусы

• Not built for automation or scale
• Limited integrations

Ценообразование

‍From $15/month

6. Lemlist

Type: Outreach tool

Лучше всего подходит для

‍Users already running cold email campaigns

Lemlist added waterfall enrichment inside its campaigns to boost reply rates. It integrates basic enrichment during lead import, pulling emails and LinkedIn URLs.

Плюсы

• Embedded into outbound campaigns
• Reduces manual prep
• Seamless with cold email flows

Минусы

• Limited to email data
• Less control over sources
• Expensive compared to focused tools

Ценообразование

‍From $55/month

Часто задаваемые вопросы

What is waterfall enrichment?

Waterfall enrichment queries multiple data providers in sequence to fill missing fields such as emails, phone numbers, job titles, and LinkedIn URLs. If one source has no match, the next runs, raising coverage and accuracy while controlling cost.

How does waterfall enrichment work in a CRM?

In a CRM, providers run in order. Verified results overwrite or fill fields, duplicates are merged, and changes are logged. Automation keeps profiles complete. Platforms like folk handle sequencing, verification, and updates.

Why use waterfall enrichment over a single provider?

It increases coverage (often 85–95% vs ~60% with one vendor), cuts bounces, and improves segmentation. Costs drop by only advancing when needed and avoiding paid failures. Teams get cleaner data, faster workflows, and higher reply rates.

What are best practices for setting up waterfall enrichment?

Prioritize sources by accuracy then cost, verify emails, dedupe records, tag updates with source, enrich inside the CRM, schedule periodic refreshes, and avoid re-querying recently verified fields. This maximizes match rates, quality, and budget.

Заключение

Waterfall enrichment is the fastest, most effective way to clean, enrich, and scale your contact data. It increases coverage, boosts deliverability, and eliminates the blind spots that kill outbound performance.

Here's what matters:

• Use multiple providers—never rely on one
• Enrich inside your CRM or sales workflows
• Choose tools that balance quality, automation, and cost

For sales teams of 20-50 people looking to combine enrichment, CRM, outreach, and automation in one smart system, folk CRM offers the most compelling solution in 2025.

👉🏼 Try folk now to bring enrichment, CRM, and outreach into one workflow and keep every contact up-to-date automatically

It's fast, collaborative, and built for real-world sales workflows.

‍