Salesforce vs Attio: Which CRM is the best?

Salesforce vs Attio: Quick Summary

Salesforce vs Attio represents two distinct CRM approaches. Salesforce is a powerhouse, packed with advanced tools for sales, support, and marketing, ideal for large teams needing deep customization and data tracking. Attio, on the other hand, offers a simpler, modern CRM designed for flexibility and relationship-driven workflows—without the complexity.

In this post, we'll compare their key features to help you decide which suits your business best.

We'll also introduce folk, an alternative that's particularly effective for sales teams of 20-50 people looking for streamlined CRM functionality.

Salesforce vs Attio: Comparison Overview (+ folk)

👉🏼 立即尝试folk，与团队协作管理基于联系人的提醒事项

什么是Salesforce？

Salesforce是一款面向大型企业的强大客户关系管理平台，提供销售、营销、服务和分析工具，并具备广泛的可扩展性。

Salesforce 的主要功能

• 综合生态系统：提供CRM、营销自动化、客户服务及定制应用开发的一体化平台，满足大型企业的多样化需求。
• 定制化与可扩展性：Salesforce具备高度的定制化和可扩展性，能够让大型组织根据复杂的工作流程定制平台，并管理显著的业务增长。
• 人工智能（AI）集成：Salesforce Einstein提供基于人工智能的分析与自动化功能，为大型企业提供洞察力，助力其优化战略。
• 强大的集成能力：借助Salesforce的AppExchange平台，大型企业能够将该平台与各类第三方应用程序无缝集成，确保不同业务系统间实现顺畅协作。
• 企业级安全与合规性：Salesforce提供强大的安全措施和合规功能，这对处理敏感客户数据的大型组织至关重要。
  

什么是Attio？

Attio CRM is a customizable platform designed for flexibility in managing customer relationships and workflows. It allows users to create tailored pipelines, manage customer data, and track interactions within an intuitive interface.

Attio的核心功能

• 可定制销售流程：Attio允许用户完全自定义销售流程，创建与特定业务流程相匹配的交易阶段。
• 联系人及公司管理：集中管理联系人及公司数据，自动追踪邮件、备注和任务，全面呈现互动全貌。
• 工作流自动化：用户可基于特定触发条件自动化执行数据录入和后续跟进等任务，从而提升工作效率。
• Task manager and reminders: Built-in tools help users stay on top of tasks and follow-ups, ensuring important activities are not missed.

Salesforce vs. Attio: Feature Comparison

让我们深入剖析两款客户关系管理软件的核心功能，重点关注其销售自动化、电子邮件营销工具及联系人管理模块。

1. 销售渠道管理

Salesforce's pipeline management feature, known as Pipeline Inspection, provides a comprehensive view of sales opportunities by consolidating key metrics, deal changes, and AI-powered insights into a single interface. This allows sales teams to make informed decisions quickly, optimizing their sales strategies. On the other hand, Attio's pipeline management system is highly customizable, allowing users to create tailored stages that reflect their specific sales processes. The system supports a Kanban-style view for visualizing deal progression and includes automation triggers at each stage to enhance productivity. This flexibility is ideal for businesses looking to adapt their CRM to fit unique workflows. Both platforms offer robust tools for managing sales pipelines, but Salesforce leans heavily on AI and data analytics, while Attio emphasizes customization and visual management. For medium-sized sales teams of 20-50 people evaluating these options, folk CRM presents an excellent alternative that balances both capabilities with exceptional ease of use and rapid deployment. Ultimately, the choice between the two may come down to whether a business prioritizes advanced analytics or customizable pipeline structures. Each platform provides distinct advantages, making them suitable for different types of sales teams and business needs.

2. 易用性

Salesforce offers a comprehensive but complex interface that may require training for optimal use, whereas Attio is designed with simplicity in mind, providing an intuitive user experience that allows teams to get up and running quickly without extensive onboarding.

3. 接触强化

Salesforce的联系人增强功能通过Data Cloud等工具，实时自动优化和更新联系人记录，从LinkedIn和InsideView等经过验证的数据源获取信息，提供实时更新。

4. 外展

Salesforce's outreach solution is powered by its AI capabilities, particularly through the integration of Einstein AI and their Outreach list that allows users to see cross-sales paths and leads they need to engage with. Attio has an Outreach integration that allows users to trigger responses to email sequences. You can also connect your inbox to Attio to send messages directly from the platform.

5. 自动化

Salesforce offers robust automation features designed to streamline business processes. Its automation capabilities include workflow rules and flow builders, approval processes, and AI automation through Einstein AI. Attio's automation feature allows users to streamline workflows by automating routine tasks such as data entry, follow-ups, and triggering actions based on customer interactions or deal stages, helping teams save time and improve efficiency.

6. 集成

Salesforce通过其AppExchange应用市场与众多第三方应用程序实现集成，使用户能够连接营销自动化、客户服务、数据分析、项目管理及财务等工具。热门集成方案包括用于团队协作的Slack平台和用于邮件营销的Mailchimp平台。

7. 人工智能

Salesforce CRM integrates AI through its Einstein platform, which enhances decision-making by providing predictive analytics, intelligent recommendations, and automated insights. It helps automate tasks such as lead scoring, opportunity forecasting, and data entry, while also offering natural language processing for customer sentiment analysis. Attio CRM integrates AI to enhance multiple areas of customer relationship management. Its AI features allow users to automate complex tasks, such as classifying unstructured data, generating summaries, and qualifying leads.

价格与套餐对比

Let's take a closer look at the price and plans of both Salesforce and Attio.

Salesforce定价

• 入门套件：每月25美元/用户，为小型企业提供基础客户关系管理功能
• 专业套件：80美元/用户/月，包含面向成长型企业的高级工具
• 企业版：165美元/用户/月，为大型企业提供全面的定制化与自动化服务
• 无限套餐：330美元/用户/月，为大型企业提供全面功能
• 爱因斯坦1销售版：500美元/用户/月，为大型企业提供人工智能驱动的洞察分析和高级功能

阿提奥定价

Attio提供免费方案，每月限用三个席位。超出后，年度订阅方案如下：

• 另加：34美元/座位/月 。
• 专业版：69美元/席位/月 。
• 企业版：119美元/席位/月 。

Introducing folk CRM: the best alternative to Salesforce and Attio

Looking for an affordable alternative? We recommend folk CRM as the ideal solution for sales teams of 20-50 people seeking a powerful yet user-friendly CRM. There is a reason why folk is a multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system that delivers enterprise-grade features without the complexity.

主要特点

• 易用性与定制化：轻松定制销售流程、仪表盘、自动化流程及邮件序列，使其适用于整个销售周期与销售流程管理——以及招聘、营销等其他业务职能。
• 社交媒体整合：借助folk的Google Chrome扩展程序，一键导入来自LinkedIn、Sales Navigator、Instagram和X的人员及企业信息。
• Gmail与Outlook联系人同步：实现完整的邮件同步功能，让用户能够直接在CRM系统中管理所有通信内容。
• 一键查找电子邮箱：借助Apollo和Dropcontact驱动的联系人信息增强功能，您只需单击一下即可填补缺失的数据点。
• 邮件序列：若潜在客户未回复首封邮件，系统将自动发送带提醒功能的邮件序列。该功能集成人工智能技术，支持大规模个性化邮件定制。
• Notes and reminders: Attach notes directly onto a contact's profile in folk so you don't lose track of what you last spoke about. And assign reminders so you know exactly when to follow-up even if it is six months down the line.

价格与套餐

folk提供14天免费试用。试用期结束后，可选择经济实惠的月度或年度订阅方案。年度订阅方案如下：

• 标准版：每位用户每月20美元。
• 高级版：每月每位用户40美元。
• 定制方案：每位用户每月80美元起。

Salesforce vs. Attio: What's the verdict?

While Salesforce offers a comprehensive solution for large enterprises with its robust features and scalability, Attio provides a more streamlined approach suited for smaller teams. However, for growing sales teams of 20-50 people seeking the perfect balance of functionality and simplicity, folk CRM stands out as the optimal solution. It combines ease of use with powerful customization capabilities, making it adaptable across various business functions while remaining affordable and quick to deploy. With its innovative features and proven track record, folk CRM is the smart choice for medium-sized sales teams looking to enhance their CRM experience without overwhelming complexity.

👉🏼 Try folk now to never miss a follow-up when comparing Salesforce and Attio

常见问题解答

What is the main difference between Salesforce and Attio?

Salesforce is an enterprise CRM with deep customization, analytics, and a broad ecosystem. Attio focuses on flexible, customizable pipelines and simple, relationship-first workflows with lighter setup. Choose based on need for advanced analytics vs simplicity.

Which is easier to use: Salesforce or Attio?

Attio generally offers a cleaner, intuitive UI and quick setup. Salesforce provides vast capabilities but often requires configuration and training to use effectively, especially in larger deployments.

How do Salesforce and Attio pricing compare?

Salesforce starts at $25/user/month and scales to $330+ with advanced suites. Attio offers a free plan (up to 3 seats) and paid tiers from $34 to $119/seat/month on annual billing. Actual costs vary by add-ons, edition, and contract.

What is a good alternative to Salesforce and Attio for mid-sized teams?

folk provides customizable pipelines, social importing, contact enrichment, and email sequences with automation. Pricing on annual billing: $20, $40, and custom from $80 per user/month. 14-day free trial available.