Capsule CRM vs Nimble

Capsule CRM vs. Nimble: Overview

Capsule CRM and Nimble are two CRM options designed for small to mid-sized businesses, each offering a unique approach to managing customer relationships.

Capsule CRM focuses on simplicity and organization, with tools for managing contacts, tracking sales pipelines, and keeping tasks on track. Nimble, by contrast, emphasizes contact enrichment and social media integration, making it ideal for businesses prioritizing relationship-building.

In this blog post, we'll dive into their key features to help you determine the best fit—or if folk might just provide an even better alternative by combining user-friendly features with enhanced contact management solutions specifically designed for sales teams of 20-50 people.

What is Capsule CRM?

Capsule CRM is a user-friendly customer relationship management platform designed for small and medium-sized businesses. It offers a clean, intuitive interface that helps users manage customer relationships, track sales pipelines, and organize tasks and communications efficiently.

Key features of Capsule CRM

• Sales pipeline: Capsule CRM provides a sales pipeline feature that helps users track opportunities and manage leads through various stages of the sales process.
• Key integrations: Capsule integrates with popular tools like Google Workspace, Xero, and Mailchimp, enabling users to connect external applications for a more streamlined workflow.
• Task management: The task management feature allows users to create, assign, and track tasks related to contacts, sales, or projects within the CRM.
• Task reminders: Capsule CRM offers task reminders to help users stay on top of deadlines and follow-ups by sending notifications when tasks are due.
  

What is Nimble?

Nimble is a relationship-focused CRM designed to help businesses manage contacts, track interactions, and streamline communication. Nimble can work from your Outlook or Gmail inbox, social and web.

Key features of Nimble

• Contact management: Nimble consolidates contact details from various sources, including email and social media, into unified profiles, making it easier to track communication.
• Social listening and engagement: The platform integrates with social media channels, enabling users to monitor conversations, engage with leads, and stay updated on contacts' social activity.
• Email tracking: Nimble provides email tracking tools to monitor when emails are opened and links are clicked, helping users gauge engagement with outreach efforts.
• Pipeline management: Users can manage sales pipelines with customizable deal stages, allowing teams to track opportunities and monitor deal progression.
• Task and activity management: Nimble includes task tracking and reminders, helping users stay organized with follow-ups, meetings, and to-do lists associated with contacts or deals.

Capsule CRM vs. Nimble: Feature Comparison

让我们深入剖析两款客户关系管理软件的核心功能，重点关注其销售自动化、电子邮件营销工具及联系人管理模块。

1. 销售渠道管理

Capsule CRM's pipeline management feature offers a user-friendly approach to tracking sales opportunities through various stages. You can view the sales pipeline as a list, Kanban, or dashboard. This flexibility allows businesses to choose the view that best suits their workflow, making it easier to monitor progress and identify bottlenecks. Capsule also provides a straightforward way to add and update opportunities, ensuring that sales teams can maintain an accurate and up-to-date pipeline.

On the other hand, Nimble CRM includes a pipeline dashboard for tracking sales opportunities through customizable deal stages, providing a visual overview of where deals stand within the sales process. The dashboard allows users to create and move deals through each stage, set expected close dates, and update deal values. Nimble's pipeline management is designed to offer a clear and organized view of sales activities, helping teams prioritize tasks and focus on closing deals efficiently.

2. 易用性

Capsule CRM offers an intuitive interface that is easy to navigate, making it accessible for users of all technical levels. Nimble also prioritizes ease of use, with a clean design and straightforward navigation, but has more of a social sales and marketing focus.

3. 接触强化

Capsule CRM's contact enrichment feature automatically enhances contact and company records by pulling in relevant data, such as job titles, email addresses, LinkedIn profiles, and company information. Similarly, Nimble CRM's contact enrichment feature automatically gathers additional information on contacts from various public sources, including social media profiles.

4. 外展

Capsule CRM's outreach solution focuses on simplifying email marketing and automating follow-ups through integration with its email tool, Transpond. This allows users to schedule and automate email campaigns to streamline outreach efforts. Nimble CRM's outreach feature enables users to manage individual and group email communications, track engagement, and personalize messaging based on contact profiles.

5. 自动化

Capsule CRM offers automation features that help streamline sales and customer relationship processes, including automating repetitive tasks like follow-ups and data updates. Nimble CRM's automation features are basic, used mostly to streamline tasks like data enrichment and follow-up reminders, helping users keep track of interactions and due dates.

6. 集成

Capsule CRM integrates with a variety of popular third-party applications, including productivity tools like Google Workspace and Microsoft 365 for email and calendar synchronization. It also connects with accounting software such as Xero. Nimble connects with productivity tools like Mailchimp, QuickBooks, and Zapier, enabling users to automate data flow and enhance functionality through third-party applications.

7. 人工智能

Capsule CRM has limited AI integrations compared to more advanced platforms, focusing primarily on enhancing efficiency through basic automation. Nimble CRM incorporates AI-powered sales intelligence to enhance prospecting and lead enrichment, gathering detailed information from multiple sources to create enriched contact profiles.

价格与套餐对比

Let's take a closer look at the price and plans of both Capsule CRM and Nimble.

Capsule CRM prices

Capsule provides a few price plans that are feature rich and dependent on the number of contacts you need in your database.

• Starter plan: Starts from $21 per user, per month.
• Growth plan: Starts from $38 per user, per month.
• Advanced plan: Starts from $60 per user, per month.
• Ultimate plan: Starts from $75 per user, per month.

Nimble prices

Nimble provides both a monthly and annual subscription plan, with only one tier for each subscription type.

• Annual: $24.90/user/month.
• Monthly: $29.90/user/month.

Introducing folk CRM: the best alternative to Capsule CRM and Nimble

Looking for an affordable alternative? We recommend folk CRM. A multiple award-winning CRM platform specifically designed for medium-sized sales teams of 20-50 people, folk CRM is loved for its easy-to-use, plug-and-play CRM system that scales perfectly with growing sales organizations.

👉🏼 Try folk now to centralize pipelines and contact enrichment for sales teams of 20-50 people

主要特点

• 联系人管理：将所有联系人无缝整合至同一平台，涵盖LinkedIn、Instagram和X等社交媒体平台，以及Gmail和Outlook等多重收件箱。
• 备注与提醒： 在folk中直接将 备注附加 到联系人档案，随时随地查看。设置提醒功能，确保您精准掌握跟进时机。
• 销售流程仪表盘：通过高度可定制的销售流程仪表盘管理整个销售周期和潜在客户，支持看板视图或列表视图。
• 易用性与定制化：轻松定制销售流程、仪表盘、自动化流程及邮件序列，使其适用于整个销售周期与销售流程管理——以及招聘、营销等其他业务职能。
• 社交媒体整合：借助folk的Google Chrome扩展程序，一键导入来自LinkedIn、Sales Navigator、Instagram和X的人员及企业信息。
• Gmail与Outlook联系人同步：实现完整的邮件同步功能，让用户能够直接在CRM系统中管理所有通信内容。
• 一键查找电子邮箱：借助Apollo和Dropcontact驱动的联系人信息增强功能，您只需单击一下即可填补缺失的数据点。
• 邮件序列：若潜在客户未回复首封邮件，系统将自动发送带提醒功能的邮件序列。该功能集成人工智能技术，支持大规模个性化邮件定制。

价格与套餐

folk提供14天免费试用。试用期结束后，可选择经济实惠的月度或年度订阅方案。年度订阅方案如下：

• 标准版：每位用户每月20美元。
• 高级版：每月每位用户40美元。
• 定制方案：每位用户每月80美元起。

Capsule CRM vs. Nimble: What's the verdict?

It's clear that both Capsule CRM and Nimble offer robust solutions for managing customer relationships, each with unique strengths. Capsule CRM stands out with its intuitive interface and extensive customization options, making it ideal for businesses seeking a straightforward CRM solution. On the other hand, Nimble excels in social media integration and contact management, perfect for teams that prioritize social engagement. However, for medium-sized sales teams of 20-50 people that need a more personalized approach to relationship management, folk CRM provides the best alternative to these traditional CRM options, blending ease of use with advanced customization specifically built for growing sales organizations.

👉🏼 Try folk now to never miss a follow-up with enriched contact data and automated reminders

常见问题解答

What is the key difference between Capsule CRM and Nimble?

Capsule prioritizes simplicity, organized pipelines, tasks, and contact management. Nimble emphasizes contact enrichment, social media integration, email tracking, and social listening. Both provide pipelines, tasks, and reminders.

How do their sales pipelines compare?

Capsule offers list, Kanban, and dashboard views with quick updates to stages and values. Nimble uses a visual pipeline with customizable deal stages, values, and close dates. Both give clear visibility into opportunity progress.

How much do Capsule CRM and Nimble cost?

Capsule: Starter $21, Growth $38, Advanced $60, Ultimate $75 per user/month. Nimble: $24.90 per user/month on annual billing or $29.90 monthly. Prices may vary by billing term and region.

What is a good alternative to Capsule CRM and Nimble?

Consider folk CRM: customizable pipelines, contact enrichment, email sequences, automation, and Gmail/Outlook sync. Annual plans: Standard $20, Premium $40, Custom from $80 per user/month. 14-day trial.