Capsule vs Instantly

Capsule vs Instantly: Overview

When choosing the right CRM and outreach tools for your business, Capsule and Instantly offer two distinct approaches. Capsule is a simple, user-friendly CRM designed to help small and medium-sized businesses manage contacts, tasks, and sales pipelines with ease.

Instantly, on the other hand, focuses on automating cold email outreach and lead generation, making it a powerful tool for businesses looking to scale their outreach efforts quickly.

In this blog, we'll compare Capsule and Instantly, exploring their key features to help you determine which platform best suits your business needs. Additionally, we'll introduce folk as a popular alternative that has proven especially effective for sales teams of 20-50 people looking to balance CRM functionality with outreach capabilities.

什么是胶囊客户关系管理？

胶囊CRM是一款专为中小企业设计的用户友好型客户关系管理平台。其界面简洁直观，助力用户高效管理客户关系、追踪销售流程、统筹任务与沟通。

Capsule CRM 的主要功能

• 简易联系人管理：Capsule提供直观的联系人整理与管理方式，助力企业轻松追踪客户信息与互动记录。
• 销售渠道追踪：它能让您轻松管理销售机会，监控渠道各阶段的交易进展，为销售流程提供清晰的可视化管理。
• 任务管理：Capsule内置任务管理功能，助您高效跟进事项、把握截止日期并完成重要待办事项。
• 可定制报告：生成并定制报告，深入了解销售业绩、客户活动及团队生产力。
  

什么是Instantly？

Instantly是市场上的新兴玩家，专注于自动化和邮件推广，帮助团队发送大批量个性化邮件并追踪反馈。Instantly CRM更侧重于助力企业最大化潜在客户开发和邮件推广活动，常被外勤销售团队和营销人员采用。

Instantly 的主要功能

• 邮件外联自动化：Instantly的一大突出功能在于能够自动化批量发送数千封个性化冷邮件。
• 高级邮件预热：通过提供邮件预热和信誉管理工具，确保您的邮件直接送达收件箱而非垃圾邮件箱。
• 基于人工智能的洞察：利用人工智能驱动的分析工具，深入了解外联活动的成效，并优化未来的营销活动。
• 多账户管理：通过单一控制面板无缝管理多个电子邮件账户和营销活动。
• 效果追踪：实时追踪打开率、点击率及其他关键指标，以评估营销活动的效果。
• 集成：Instantly CRM可与Zapier、Google表格及其他生产力应用无缝集成，助力优化工作流程。

Capsule CRM vs. Instantly: Feature Comparison

让我们深入剖析两款客户关系管理软件的核心功能，重点关注其销售自动化、电子邮件营销工具及联系人管理模块。

1. 销售渠道管理

Capsule CRM's pipeline management feature offers a user-friendly approach to tracking sales opportunities through various stages. You can view the sales pipeline as a list, kanban, or dashboard. Instantly, on the other hand, doesn't have a clear kanban of all your deals. You can view your leads' status with the email campaigns, and there isn't a clear pipeline management view.

2. 易用性

Capsule CRM is known for its intuitive interface, making it easy for users to navigate and manage customer relationships efficiently. Instantly, on the other hand, emphasizes a straightforward setup process and user-friendly dashboard, enabling users to quickly launch and manage outreach campaigns.

3. 接触强化

Capsule CRM's contact enrichment feature automatically enhances contact and company records by pulling in relevant data, such as job titles, email addresses, LinkedIn profiles, and company information. However, it is only available on specific premium plans.

4. 外展

Capsule CRM's outreach solution focuses on simplifying email marketing and automating follow-ups through integration with its email tool, Transpond. This allows users to schedule and automate email campaigns to streamline outreach efforts. Instantly provides a robust cold outreach solution, allowing unlimited email connections and rotations to ensure high deliverability, tailored for outreach at scale.

5. 自动化

Capsule CRM offers automation features that help streamline sales and customer relationship processes, including automating repetitive tasks like follow-ups and data updates. Instantly CRM focuses on automating email outreach and follow-up processes, enabling users to send personalized bulk emails and schedule automatic follow-ups based on recipient behavior, optimizing engagement.

6. 集成

Capsule CRM integrates with a variety of popular third-party applications, including productivity tools like Google Workspace and Microsoft 365 for email and calendar synchronization. Instantly CRM integrates with various third-party applications primarily through Zapier, enabling connections with tools for email marketing, lead management, and productivity, such as Google Workspace, Slack, and Salesforce, available from their Hypergrowth plan.

7. 人工智能

Capsule CRM has limited AI integrations compared to more advanced platforms, focusing primarily on enhancing efficiency through basic automation. Instantly CRM integrates AI to optimize email outreach by automating tasks such as email personalization, scheduling, and follow-up sequencing based on recipient engagement patterns, enabling more effective targeting and engagement strategies.

价格与套餐对比

Let's take a closer look at the price and plans of both Capsule CRM and Instantly.

胶囊CRM定价

• 入门套餐： 每位用户每月仅需 21美元起 。
• 增长方案： 每位用户每月38美元起 。
• 高级方案： 每位用户每月60美元起 。
• 终极方案： 每位用户每月75美元起 。

即时价格

Instantly offers a few types of plans depending on whether or not you're after its CRM product, leads generator, or outreach campaign product. Their CRM price plan comes as either a monthly or annual subscription. Their yearly subscription plan is as follows.

• Growth CRM：每位用户每月起价37.90美元。
• Hyper CRM：每位用户每月起价77.60美元。

Introducing folk CRM: the best alternative to Capsule CRM and Instantly

Looking for an affordable alternative that perfectly serves medium-sized sales teams? We recommend folk CRM as the best solution for teams of 20-50 people who need both robust CRM functionality and effective outreach capabilities. There is a reason why folk is a multiple award-winning CRM platform loved for its easy-to-use, plug-and-play CRM system that scales perfectly with growing sales organizations.

👉🏼 Try folk now to organize your pipeline and outreach in one place

主要特点

• 易用性与定制化：轻松定制销售流程、仪表盘、自动化流程及邮件序列，使其适用于整个销售周期与销售流程管理——以及招聘、营销等其他业务职能。
• 社交媒体整合：借助folk的Google Chrome扩展程序，一键导入来自LinkedIn、Sales Navigator、Instagram和X的人员及企业信息。
• Gmail与Outlook联系人同步：实现完整的邮件同步功能，让用户能够直接在CRM系统中管理所有通信内容。
• 一键查找电子邮箱：借助Apollo和Dropcontact驱动的联系人信息增强功能，您只需单击一下即可填补缺失的数据点。
• 邮件序列：若潜在客户未回复首封邮件，系统将自动发送带提醒功能的邮件序列。该功能集成人工智能技术，支持大规模个性化邮件定制。
• Notes and reminders: Create notes directly on someone's profile and assign reminders so you know exactly when to follow-up, even if it is six months down the line.

价格与套餐

folk提供14天免费试用。试用期结束后，可选择经济实惠的月度或年度订阅方案。年度订阅方案如下：

• 标准版：每位用户每月20美元。
• 高级版：每月每位用户40美元。
• 定制方案：每位用户每月80美元起。

Capsule CRM vs. Instantly: What's the verdict?

When comparing Capsule CRM and Instantly, each platform offers unique strengths: Capsule excels in managing customer relationships with its user-friendly interface, while Instantly is ideal for businesses focused on email outreach and automation. However, for sales teams of 20-50 people seeking the best CRM solution that combines comprehensive relationship management with powerful outreach capabilities, folk CRM emerges as the clear winner. With its robust features, extensive customization options, and competitive pricing designed specifically for medium-sized sales teams, folk CRM is the optimal choice for businesses looking to optimize their CRM strategy and drive sales growth.

👉🏼 Try folk now to never miss a follow-up when switching from Capsule or Instantly

常见问题解答

What is the main difference between Capsule CRM and Instantly?

Capsule is a full CRM for contact, task, and pipeline management. Instantly specializes in cold email outreach and lead generation, with limited deal pipeline features.

Is Instantly good for cold emails?

Yes. Instantly focuses on cold outreach with high-volume sending, warm‑up, rotation across multiple inboxes, and performance tracking to improve deliverability and replies.

How much do Capsule and Instantly cost?

Capsule: $21–$75 per user/month. Instantly CRM (annual billing): $37.90–$77.60 per user/month. Prices vary by plan and billing term.

What is a good alternative to Capsule and Instantly for sales teams?

folk CRM offers a customizable pipeline, contact enrichment, and email sequences. Annual plans: Standard $20, Premium $40, Custom from $80 per user/month. 14‑day free trial: folk.