7 Best CRMs for Aircall Users (2026)

Aircall turns conversations into call data. Revenue turns that data into outcomes only when it lands in the right contact record, at the right time, with the right next step.

Without a CRM, call notes drift into Slack threads, inboxes, and spreadsheets. Follow-ups depend on memory. Duplicate contacts multiply. Pipeline updates lag behind real conversations. The result is predictable: missed callbacks, inconsistent handoffs, and forecasting that reflects hope instead of activity.

👉 A CRM for Aircall users fixes the execution layer: automatic call logging, contact enrichment, deduplication, clear pipeline stages, and task-based follow-ups that keep every rep aligned after every call.

What is Aircall?

Aircall is a cloud-based business phone system designed for sales and support teams. It replaces traditional telephony with a software-first calling platform that routes calls, logs activity, and connects voice workflows to the rest of the revenue stack.

Common capabilities

• Cloud calling for inbound and outbound workflows
• Call routing, IVR, and smart distribution rules
• Call recording, call tagging, and shared notes for quality and coaching
• Power dialer and click-to-call workflows to increase outbound volume
• Analytics and live monitoring for team performance and service levels
• CRM/helpdesk integrations so call activity maps to contacts and tickets

Aircall fits teams that run high call volume and need repeatable execution: SDR/BDR teams, sales teams, customer support, and call-center-style operations that depend on fast routing, consistent follow-ups, and measurable call performance.

Is Aircall a CRM?

❌ Aircall is not a CRM. Aircall runs calling workflows. A CRM runs relationship workflows.

Aircall manages voice activity: routing, dialing, recordings, tags, and call analytics. A CRM manages the customer record: contacts, companies, deal stages, interaction history, ownership, tasks, and reporting. Aircall can push call outcomes into a CRM, but it does not replace the system that stores and operationalizes the relationship.

Why Aircall Users Need a CRM?

Call-heavy teams lose deals when outcomes stay trapped in call logs instead of updating contact records, deal stages, and next steps. That creates three predictable failure modes: duplicate records, inconsistent follow-ups, and pipeline data that lags behind reality.

A CRM built for Aircall users fixes the execution layer:

✔️ Automatic call-to-record mapping: calls, recordings, and notes attach to the correct contact and deal

✔️ Faster follow-ups: tasks, reminders, and sequences trigger from call outcomes

✔️ Cleaner contact data: enrichment and deduplication prevent fragmented histories

✔️ Better coaching: call outcomes and activity trends connect to pipeline movement

✔️ Reliable handoffs: every rep sees the same timeline and context

✔️ Forecastable pipeline: stage updates reflect real conversations, not manual updates

Aircall captures the conversation. A CRM captures what the conversation means for revenue.

7 Best CRMs for Aircall Users in 2026

1. folk CRM

Рейтинг

⭐⭐⭐⭐⭐(G2)

Обзор

folk is an AI CRM for call teams that need clean contact data and complete relationship context without admin overhead. Aircall call events can be pushed into folk via automation scenarios, so call outcomes land as interactions on the right contact instead of staying trapped in call history. Enrichment and deduplication keep records reliable as inbound and outbound volume increases.

Плюсы

• Aircall call sync possible via automation scenarios (Make, Zapier, n8n)
• Contact enrichment + deduplication to prevent fragmented histories
• Unified timeline across email, calendar, and WhatsApp for full context
• LinkedIn Chrome extension for fast contact capture before or after calls
• AI Assistants + Magic Fields for faster research and follow-up drafts
• Lightweight pipelines for teams that run on speed

Минусы

• Advanced permissions, dashboards, and API access sit behind higher tiers

Ценообразование

• Standard: $20/member/month (billed yearly)
• Premium: $40/member/month (billed yearly)
• Custom: from $80/member/month (billed yearly)

👉 Попробуйте folk CRM бесплатно

2. Pipedrive

Рейтинг

⭐⭐⭐⭐(G2)

Обзор

Pipedrive is a sales-first CRM built around a visual pipeline and activity-based follow-ups. For Aircall users, the main value comes from turning calls into structured execution: click-to-dial from the CRM, automatic call logging on the right record, and call outcomes that translate into clear next steps and pipeline movement.

Плюсы

• Click-to-dial workflows reduce friction for outbound calling
• Automatic call logging keeps records current after every conversation
• Visual pipeline makes stages and next steps obvious
• Activity-based selling supports high-volume SDR/BDR motions
• Strong ecosystem for integrations and workflow automation

Минусы

• Data hygiene at scale often needs extra tooling (enrichment, deduplication)
• Multi-channel context beyond calling depends on connected apps
• Less suited to complex governance, deep customization, or enterprise controls

Ценообразование

• Lite: starts at $14/seat/month (billed annually)
• Growth: starts at $39/seat/month (billed annually)
• Premium: starts at $59/seat/month (billed annually)
• Ultimate: starts at $79/seat/month (billed annually)

3. HubSpot CRM

Рейтинг

⭐⭐⭐⭐(G2)

Обзор

HubSpot CRM combines contact management, deal pipelines, and activity tracking with a broader GTM platform. Aircall’s native integration logs calls and messages into HubSpot records, which supports call-heavy execution with structured pipeline updates, workflows, and reporting as complexity grows.

Плюсы

• Native Aircall integration for call logging and context inside records
• Strong pipeline management, tasks, meeting links, and sales sequences
• Automation and reporting scale well on higher tiers
• Large integration ecosystem plus extensibility with custom objects
• Works well for sales + marketing alignment inside one platform

Минусы

• Total cost increases quickly with seats and higher tiers
• Admin and governance overhead grows with customization
• Advanced functionality concentrated in Professional/Enterprise tiers

Ценообразование

• Free tools: $0
• Starter (Sales Hub): starts at $15/seat/month
• Professional (Sales Hub): starts at $100/seat/month
• Enterprise (Sales Hub): starts at $150/seat/month

4. Salesforce Sales Cloud

Рейтинг

⭐⭐⭐⭐(G2)

Обзор

Salesforce is an enterprise CRM platform built for complex processes, strict permissions, and deep customization. For Aircall users, the fit is strongest when call outcomes must feed a highly governed pipeline across multiple teams, with advanced automation, reporting, and role-based access layered on top of calling activity.

Плюсы

• Deep customization for objects, fields, workflows, and permissions
• Strong pipeline governance for multi-team sales motions
• Powerful automation options to turn call outcomes into tasks and stage updates
• Advanced reporting and forecasting for leadership visibility
• Large ecosystem and APIs for connecting Aircall and the wider stack

Минусы

• Setup and admin ownership become heavy quickly
• Higher total cost once advanced tiers and add-ons are required
• Overbuilt for lightweight founder-led sales or small SDR teams

Ценообразование

• Starter Suite: $25/user/month
• Pro Suite: $100/user/month (billed annually)
• Enterprise: $175/user/month (billed annually)
• Unlimited: $350/user/month (billed annually)
• Agentforce 1 Sales: $550/user/month (billed annually)

5. Zoho CRM

Рейтинг

⭐⭐⭐(G2)

Обзор

Zoho CRM is a configurable CRM that covers core sales workflows and scales into a broader Zoho suite. For Aircall users, the goal is simple: keep call outcomes attached to the right contact and deal, trigger follow-ups after calls, and maintain clean records as inbound and outbound volume grows—without paying enterprise pricing.

Плюсы

• Strong core CRM coverage for pipeline, tasks, and activity tracking
• Flexible workflows and automation for post-call follow-ups
• Solid reporting for performance and pipeline visibility
• Competitive pricing for SMB and mid-market teams
• Expands into a broader suite when support/marketing tools are needed

Минусы

• Setup can feel configuration-heavy compared to lightweight CRMs
• Best results depend on consistent field hygiene and process adoption
• UI and workflow complexity increase as modules and rules expand

Ценообразование

• Standard: $14/user/month
• Professional: $23/user/month
• Enterprise: $40/user/month
• Ultimate: $52/user/month

6. Freshsales (Freshworks)

Рейтинг

⭐⭐⭐⭐(G2)

Обзор

Freshsales is a sales CRM designed to combine pipeline execution with automation and reporting at a mid-market-friendly price. For Aircall users, the fit comes from turning calls into consistent follow-up: log outcomes into the right record, generate next steps automatically, and keep pipeline updates aligned with real call activity.

Плюсы

• Strong pipeline management with tasks and activity tracking
• Automation for routing, reminders, and deal hygiene
• Useful reporting dashboards for rep performance and forecasting
• Good value for teams that want “complete CRM” features without enterprise overhead
• Expands into a broader Freshworks ecosystem if support/CX tooling becomes important

Минусы

• Deep customization and admin controls are more limited than enterprise CRMs
• Some advanced capabilities require higher tiers
• Data cleanliness still depends on consistent setup and usage

Ценообразование

• Free: $0
• Growth: $11/user/month (billed annually)
• Pro: $47/user/month (billed annually)
• Enterprise: $71/user/month (billed annually)

7. Close

Рейтинг

⭐⭐⭐⭐(G2)

Обзор

Close is a sales-focused CRM built for teams that live on calls. It centralizes calling, SMS, and email inside one workspace, then ties every interaction to the pipeline so high-volume follow-ups stay consistent. For Aircall users, Close fits when speed and outbound execution matter more than a broad suite or deep customization.

Плюсы

• Calling-first workflow that fits SDR/BDR motions
• Strong activity tracking to keep follow-ups consistent
• Built-in email + SMS alongside calling for multi-touch outreach
• Fast setup for small to mid-size sales teams
• Solid reporting for activity and pipeline health

Минусы

• Less suited to complex objects, enterprise governance, or heavy customization
• Broader marketing-suite features are limited compared to all-in-one platforms
• Best fit for sales-led teams rather than cross-department CRM usage

Ценообразование

Solo $9, Essentials $35, Growth $99, Scale $139

7 Best CRMs for Aircall Users in 2026: Final Recap

👉 Попробуйте folk CRM бесплатно

Заключение

Aircall runs the calling motion. A CRM turns call outcomes into pipeline movement, clean records, and consistent follow-ups.

folk fits Aircall users best because it keeps execution fast while protecting data quality: call events can flow in via automation scenarios, interactions stay attached to the right contact, and enrichment + deduplication prevent fragmented histories as volume grows. Multi-channel context (email, calendar, WhatsApp) keeps every rep aligned after every call.

Other CRMs work, but add trade-offs: HubSpot and Salesforce increase cost and admin ownership, Pipedrive stays pipeline-first with extra tooling often needed for data hygiene, and Zoho, Freshsales, and Close fit specific motions but require more configuration or narrower coverage.